Christopher Fite
Denver,CO
Summary
Results-driven managerial professional with a proven track record of optimizing operational efficiency and leading teams to success. Renowned for fostering a collaborative environment and consistently delivering exceptional results. Expertise in navigating dynamic business challenges through strong problem-solving and communication skills, while remaining adaptable to changing environments. Committed to driving organizational growth and innovation by leveraging strategic insights and leadership expertise.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Santiago’s Mexican Restaurant
10.2018 - Current
- Lead daily operations, ensuring compliance with health and safety codes and smooth restaurant function.
- Provide personalized service, addressing and resolving customer issues promptly to ensure satisfaction.
- Train, support, and oversee staff to maintain quality service standards and team productivity.
- Manage cash register operations, including balancing and handling transactions accurately.
Service Advisor
AutoNation Subaru
02.2020 - 03.2022
- Acted as the primary liaison between customers and the service department, ensuring clear communication regarding vehicle concerns, maintenance, and repairs.
- Prepared and explained repair orders, estimates, and service recommendations to customers in an approachable, transparent manner.
- Coordinated with technicians to ensure timely and accurate completion of service requests.
- Managed warranty and insurance claims while maintaining accurate documentation.
- Consistently achieved high customer satisfaction scores through attentive service and follow-up.
Supervisor / Manager
Freddy’s
08.2017 - 09.2018
- Supervised a team of 12 employees, ensuring adherence to company policies and service standards.
- Delivered excellent customer service by taking orders, resolving complaints, and ensuring accurate billing.
- Addressed operational issues quickly to maintain smooth and efficient workflow.
Receptionist
Great Clips
06.2014 - 07.2017
- Scheduled and managed customer appointments to optimize daily operations.
- Provided front-desk support, greeted clients, and ensured a welcoming environment.
- Assisted with customer inquiries and contributed to a positive client experience.
Education
High School Diploma -
Ponderosa High School
Parker, CO05-2018
Skills
- Proficient in client relations
- Effective problem-solving skills
- Leadership and team coordination
- Point-of-sale transaction proficiency
- Regulatory compliance and facility upkeep
- Appointment scheduling and time management
- Repair coordination expertise
- Critical thinking
- Time management
- Process improvement
Timeline
Service Advisor
AutoNation Subaru
02.2020 - 03.2022
Assistant General Manager
Santiago’s Mexican Restaurant
10.2018 - Current
Supervisor / Manager
Freddy’s
08.2017 - 09.2018
Receptionist
Great Clips
06.2014 - 07.2017
High School Diploma -
Ponderosa High School