Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Christopher Flores

Corona,CA

Summary

Dynamic team leader with a proven track record at El Sol Mexican Restaurant, excelling in conflict resolution and customer service. Skilled in POS system operation and inventory management, I consistently ensured customer satisfaction and operational efficiency. My strong organizational skills and attention to detail drive successful outcomes in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Team Leader

El Sol Mexican Restruant
Corona, CA
02.2024 - Current
  • Helped service staff handle demand by distributing food and beverages.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided menus and answered questions about menu items and specials.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Kept records of transactions made during shift on daily sales report log sheets.
  • Processed payments using POS system and accepted cash, credit cards, and checks.
  • Provided excellent customer service by addressing customer inquiries promptly and efficiently.
  • Greeted customers, answered questions and provided general information regarding menu items.
  • Handled customer complaints in a professional manner to ensure satisfaction.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Online Personal Shopper

Walmart
Corona, CA
01.2024 - 10.2024
  • Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
  • Organized consistent hourly deliveries by smoothly selecting and purchasing items.
  • Shopped at Walmart store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Assisted teammates with daily tasks during peak periods.

Education

High School Diploma -

Centennial
Corona, CA
05-2023

Skills

  • Team leadership
  • Conflict resolution
  • Effective communication
  • Service excellence
  • Attention to detail
  • Task prioritization
  • Problem solving
  • Organizational skills
  • Business intelligence
  • Leadership
  • Staff training
  • POS system operation
  • Inventory management
  • Sales reporting
  • Food safety procedures
  • Multitasking Abilities
  • Safety
  • Team assessment
  • Complaint resolution
  • Relationship building
  • Technical support
  • Documentation and reporting
  • Sales expertise

Languages

Spanish
Professional

Affiliations

  • Running
  • Gym
  • Baking
  • Cooking
  • Soccer
  • Trying new coffee shops

Timeline

Team Leader

El Sol Mexican Restruant
02.2024 - Current

Online Personal Shopper

Walmart
01.2024 - 10.2024

High School Diploma -

Centennial

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Christopher Flores