Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Christopher Florez

Puyallup,WA

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dental Assistant

Trisha Le DDS
01.2019 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Collaborated with the dental team to develop customized treatment plans for individual patients.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Assisted in complicated procedures such as implants and oral surgery.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.

Back Office Manager

Federal Way Dental Excellence
03.2018 - 11.2023
  • Increased operational efficiency by streamlining back office processes and implementing automation tools.
  • Reduced errors in financial transactions by implementing robust reconciliation procedures and regular audits.
  • Produced crowns using CADCAM technology.
  • Enhanced team productivity by developing and delivering comprehensive training programs for new hires and existing staff members.
  • Optimized resource allocation by regularly evaluating staffing needs, adjusting schedules, and reallocating tasks as needed.
  • Ensured regulatory compliance by closely monitoring changes in laws, regulations, and industry best practices, updating policies accordingly.
  • Implemented cost-saving measures to reduce overhead expenses while maintaining service quality and efficiency standards.
  • Promoted a positive work environment through active engagement with employees, fostering a culture of open communication and mutual respect.
  • Spearheaded initiatives to improve customer satisfaction rates by closely monitoring performance metrics and identifying areas for improvement.
  • Implemented inventory control systems that minimized waste while ensuring adequate stock levels were maintained at all times for seamless business operations.
  • Evaluated the performance of back office staff members through regular feedback sessions and annual reviews, identifying areas for growth and development opportunities.
  • Received purchase orders and processed invoices for payment.
  • Supervised processing of orders, order tracking and delivery of goods
  • Maintained inventory for back-office supplies, computers and work-stations.
  • Ordered office supplies and maintained supplier contacts in database.
  • Worked with IT department to address technology issues and shortfalls.
  • Designed and implemented office policies and enforced standards.
  • Liaised with vendors to plan and schedule services.
  • Scheduled and led regular meetings with staff to review progress and acknowledge achievements.
  • Achieved financial objectives through annual budget preparation, expenditure controls and variances analysis.
  • Hired, trained and on-boarded new team members and conducted evaluations to boost performance.
  • Assisted chairside for complicated procedures such as sinus lifts, implant placement and other surgeries.
  • Ensured all WAC policies were followed.
  • Completed bi-weekly payroll for 12 employees.
  • Served as Liaison between staff, providers and owners.

Safety Officer

Federal Way Discount Guns And Range
07.2017 - 03.2018
  • Ensured customers followed range protocols.
  • Reduced accident rates with consistent monitoring of employee and customer compliance to safety protocols.
  • Enhanced emergency response times by developing and executing comprehensive evacuation plans.
  • Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
  • Ensured that rented guns functioned correctly
  • Instructed customers on gun safety

Store Associate

In And Out Burgers
06.2016 - 06.2017
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing stock.
  • Maintained a clean and safe eating environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Worked the grill and fryers.
  • Maintained the facility inside and out.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.

Education

High School Diploma -

Barstow High School
Barstow, CA
05.2017

Skills

  • Equipment Sterilization
  • Patient Relations
  • Proficient in Epic and Dentrix
  • Sterilization Techniques
  • X-Ray Processing
  • Dental Office Administration
  • Data Confidentiality Measures HIPPA

Affiliations

  • Snowboarding

Certification

CPR

WA State Dental Assistant

Certified CadCam processor

Timeline

Dental Assistant

Trisha Le DDS
01.2019 - Current

Back Office Manager

Federal Way Dental Excellence
03.2018 - 11.2023

Safety Officer

Federal Way Discount Guns And Range
07.2017 - 03.2018

Store Associate

In And Out Burgers
06.2016 - 06.2017

High School Diploma -

Barstow High School

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Christopher Florez