Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Francis

YULEE,FL

Summary

Dynamic and detail-oriented professional with a proven track record at Amazon, excelling in order picking and processing. Demonstrated exceptional picking accuracy and effective communication skills, significantly reducing order processing time. Committed to maintaining warehouse safety and enhancing operational efficiency through meticulous attention to detail and teamwork.

Overview

21
21
years of professional experience

Work History

Order Picker

Amazon
10.2021 - Current
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Maintenance Technician

Ocean Coast Hotel
07.2016 - 07.2020
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Assistant Manager

Dollar Tree Stores
07.2013 - 06.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Service Representative

Hampton Inn Suites
04.2012 - 05.2013
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cleaning Contractor

Oceans of Amelia
04.2012 - 05.2013
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.

Cashier

Flash Foods
02.2008 - 04.2012
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Dishwasher

Pizza Hut
01.2005 - 04.2007
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.

Education

High School Diploma - General Studies

Fernandina Beach High School
Fernandina Beach, FL
2006

Skills

  • Warehouse safety
  • Loading and unloading
  • Picking accuracy
  • Order picking and processing

Timeline

Order Picker

Amazon
10.2021 - Current

Maintenance Technician

Ocean Coast Hotel
07.2016 - 07.2020

Assistant Manager

Dollar Tree Stores
07.2013 - 06.2016

Customer Service Representative

Hampton Inn Suites
04.2012 - 05.2013

Cleaning Contractor

Oceans of Amelia
04.2012 - 05.2013

Cashier

Flash Foods
02.2008 - 04.2012

Dishwasher

Pizza Hut
01.2005 - 04.2007

High School Diploma - General Studies

Fernandina Beach High School

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