Results driven and proactive individual with a strong focus on customer service satisfaction with critical thinking abilities. Demonstrates leadership qualities, coupled with a passion for cultivation a positive work culture. Highly motivated with driven to reach success on business quotas.
- Urgency toward the customer helping them find products efficiently. Providing the customer with information regarding product, complaints, etc.
- SHRINK impact through effective communication and maintaining store standards.
- Directly impacting sales and achieving targets through sale execution strategies.
- Maintaining store standards through brand guides and store connect.
- Replenishment throughout the store to ensure product availability to the customer.
- Building loyalty through communicating the benefits of our FREE program. While talking about credit cards to met quotas.
- Abided and practiced the company's FIRST model (Friendly greeting, Identifying Needs, Responding, Suggesting/ Styling and Thanking).
- Complete sale transactions ad maintained proper accountability at register. Working fast yet efficiently.
- Process merchandise returns and exchanges courtsely and under company guidelines.
- Speak postively about the brand, customers, and other team members.