CHRISTOPHER FRIEDMAN
Dundee
Summary
I have developed strong client relationship management and negotiation skills in a fast-paced environment. Proven ability to analyze market trends and provide actionable insights to clients, ensuring successful transactions. Seeking to transition into new field, leveraging these skills to drive results and build meaningful connections.
Overview
19
19
years of professional experience
Work History
Realtor
The Kelly Group Real Estate
04.2016 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
District Manager/Store Manager/Wireless Consultant
GOWIRELESS (Verizon Wireless Retailer)
04.2006 - 12.2015
- Managed sales transactions with a revenue stream of $2.3 million annually
- Created strategies to develop and expand existing customer sales, which resulted in a 60% increase in monthly sales
- Supervised various locations, enforcing high-quality standards of operation.
- Led sales calls and in person meetings with team members to establish sales and customer retention goals
- Created and directed sales team training and development programs
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Verified that all merchandising standards were maintained on a daily basis
- Hired and trained all sales staff within territory for new and existing store locations
- Resolved an average of 10 customer complaints per month regarding sales and service
- Determined staff promotions and demotions, and terminated employees when necessary
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Addressed and corrected sales staff communication issues in a tactful and effective manner
Education
GED -
Sherwood High School
Sherwood, OR01.2004
Skills
- Proven Sales Performance
- Dynamic Engagement
- Influential Leadership Abilities
- Effective Verbal Communication
- Experienced Retail Sales Supervisor
- Strong Negotiation Skills
- Skilled in Managing Multiple Tasks
- Committed Team Contributor
- Effective Team Leadership
- Results-Driven
- Goal-Oriented
- Employee Development Skills
Timeline
Realtor
The Kelly Group Real Estate
04.2016 - Current
District Manager/Store Manager/Wireless Consultant
GOWIRELESS (Verizon Wireless Retailer)
04.2006 - 12.2015
GED -
Sherwood High School
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