Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christopher Fujiwara

Waikoloa,HI

Summary

Experienced restaurant manager with a strong background in overseeing general operations management, organizing successful special events, and implementing effective staff development and training programs. Skilled in recruitment strategies and adept at negotiating with vendors to ensure cost-effective solutions. Proven ability to lead teams and drive exceptional customer service, resulting in increased customer satisfaction and repeat business. Dedicated to maintaining high standards of quality, efficiency, and profitability within the restaurant industry.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Foster's Kitchen
03.2023 - 02.2024
  • Led front-of-house team [including servers, bartenders, cleaning crew, and hosts and hostesses] to ensure the restaurant is presentable to customers
  • Oversee and motivate waitstaff to ensure customers have a pleasant, quality dining experience
  • Performed multiple walkthroughs daily to ensure the dining area met corporate guidelines for cleanliness and table turnover
  • Handled all customer complaints with tact and diplomacy, quickly resolving any issues
  • Demonstrated pride by executing food to exact standards
  • Implemented cost-saving measures to improve profitability, including reducing food waste and optimizing inventory management
  • Oversaw the daily operations of a busy restaurant, coordinating schedules, managing supplies, and ensuring compliance with health and safety regulations
  • Implemented and adhered to the front and back of house fundamentals by earning the loyalty of committed and enthusiastic employees and developing them into a top-performing team
  • Optimize service quality by actively listening and responding to customer requests
  • Provide menu and recommend food and drink options based on customer queries

Restaurant Manager

Pueo's Osteria
03.2021 - 11.2022
  • Led front-of-house team [including servers, bartenders, cleaning crew, and hosts and hostesses] to ensure the restaurant is presentable to customers
  • Oversee and motivate waitstaff to ensure customers have a pleasant, quality dining experience
  • Performed multiple walkthroughs daily to ensure the dining area met corporate guidelines for cleanliness and table turnover
  • Handled all customer complaints with tact and diplomacy, quickly resolving any issues
  • Demonstrated pride by executing food to exact standards
  • Implemented cost-saving measures to improve profitability, including reducing food waste and optimizing inventory management
  • Oversaw the daily operations of a busy restaurant, coordinating schedules, managing supplies, and ensuring compliance with health and safety regulations
  • Implemented and adhered to the front and back of house fundamentals by earning the loyalty of committed and enthusiastic employees and developing them into a top-performing team
  • Optimize service quality by actively listening and responding to customer requests
  • Provide menu and recommend food and drink options based on customer queries

Restaurant Manager

Outback Steakhouse
03.2013 - 02.2020
  • Led front-of-house team [including servers, bartenders, cleaning crew, and hosts and hostesses] to ensure the restaurant is presentable to customers
  • Oversee and motivate waitstaff to ensure customers have a pleasant, quality dining experience
  • Performed multiple walkthroughs daily to ensure the dining area met corporate guidelines for cleanliness and table turnover
  • Handled all customer complaints with tact and diplomacy, quickly resolving any issues
  • Demonstrated pride by executing food to exact standards
  • Implemented cost-saving measures to improve profitability, including reducing food waste and optimizing inventory management
  • Oversaw the daily operations of a busy restaurant, coordinating schedules, managing supplies, and ensuring compliance with health and safety regulations
  • Implemented and adhered to the front and back of house fundamentals by earning the loyalty of committed and enthusiastic employees and developing them into a top-performing team
  • Optimize service quality by actively listening and responding to customer requests
  • Provide menu and recommend food and drink options based on customer queries

Server

Macaroni Grill
05.2009 - 01.2013
  • Company Overview: Fine Dining Wait Help
  • Fine Dining Wait Help

Food Expeditor

Roy's Waikoloa Bar & Grill
06.2005 - 04.2009
  • Responsible for accurately ordering food, running food, and serving food to guests in a timely and efficient manner in a fast-paced restaurant averaging 450 covers nightly
  • Trained and mentored new servers and food runners
  • Responsible for running food in a fast-paced restaurant averaging 280 covers nightly
  • Responsible for the timely firing of appetizers, entrees, and desserts
  • Open communication with the chef on dishes that need special attention and new ones to be fired
  • Greeted guests by name
  • Detailed knowledge of food, sauces, and ingredients
  • Strong knowledge of extensive wine list; able to pair food and wine
  • Attended numerous food preparation training and wine training

Fine Dining Wait Help

Nicks Fish Market
03.2001 - 12.2004
  • Company Overview: Fine Dining Wait Help
  • Fine Dining Wait Help

Education

High School Diploma -

Roosevelt High School
06.2000

Skills

Increased revenues by upselling

Certification

Servsafe Food Safety

Timeline

Restaurant Manager

Foster's Kitchen
03.2023 - 02.2024

Restaurant Manager

Pueo's Osteria
03.2021 - 11.2022

Restaurant Manager

Outback Steakhouse
03.2013 - 02.2020

Server

Macaroni Grill
05.2009 - 01.2013

Food Expeditor

Roy's Waikoloa Bar & Grill
06.2005 - 04.2009

Fine Dining Wait Help

Nicks Fish Market
03.2001 - 12.2004

High School Diploma -

Roosevelt High School

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Christopher Fujiwara