Christopher Fulk
El Paso,TX
Summary
Proven leader in logistics and team management, adept at boosting efficiency and accuracy in inventory and shipment processes. At Western Precast Concrete Inc, I spearheaded initiatives that enhanced procedural optimization and safety standards, utilizing my expertise in Microsoft Excel and interactive communication. Achieved significant improvements in operational workflows, demonstrating a strong blend of analytical and interpersonal skills. Detail-oriented and driven Shipping professional offering exceptional leadership, planning and training abilities. Manages documentation, updates computer records and processes payments. Positive and motivational with proactive and resourceful approach to challenges.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Shipping Manager/Dispatcher
Western Precast Concrete Inc
08.2022 - Current
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Determined most cost-effective procedures and routes for shipments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Designed storage areas to optimize materials movements and minimize labor hours.
- Monitored and tracked dispatch communication systems.
- Monitored flow of paperwork and directed information to appropriate departments.
- Scheduled and organized delivery routes.
- Assisted in resolving customer complaints and grievances.
- Tracked and monitored vehicle performance and maintenance.
- Managed customer accounts and invoicing.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Monitored vehicle locations to coordinate timely arrivals.
- Provided customers with information on products and services.
- Answered phone calls and responded to customer emails.
- Communicated with customers to provide delivery updates and resolution.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Scheduled deliveries and pickups according to customer needs.
- Received new orders, prepared documentation, and assigned personnel.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Generated reports to track deliveries and maintain proper records and documentation.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Directed dispatching, routing, and tracking of 7 fleet vehicles.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
Crane Operator
Western Precast
04.2019 - 08.2022
- Operated mobile crane and moved materials to various locations to meet job schedule demands.
- Performed daily safety checks to achieve safe operating condition of equipment.
- Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
- Increased performance by safely and efficiently operating heavy machinery and equipment.
- Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
- Used troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.
- Reviewed and interpreted blueprints and diagrams to safely operate cranes.
- Leveraged expertise in load-lifting attachments and rigging techniques to manage diverse loads.
- Experienced in inspecting cranes and related equipment for safety and operational defects.
- Maneuvered loads safely to achieve accuracy and stability.
- Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
- Utilized mastery of diverse slings, shackles and spreader bars to meet specific project needs.
- Calculated appropriate size and weight distribution to safely manage load.
- Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
Over the Road Truck Driver
NCT
02.2005 - 04.2019
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Dropped and hooked trailers and changed configuration of equipment.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Office Manager
NCT
02.1999 - 02.2005
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Coached employees through day-to-day work and complex problems.
Education
High School Diploma -
Eastwood High School
El Paso, TX06.1999
Skills
- Materials inspections
- Hand Truck Operation
- Shipment Processing
- Distribution Management
- Load Planning
- Team Leadership
- Shipment Receiving
- General Ledger
- Shipping coordination
- Microsoft Excel
- Interactive communication skills
- Procedure optimization
- Inventory Audits
- Safety Regulations
- Verbal and written communication
- Staff Leadership
- Transportation Planning
- Safety Monitoring
- Math
- Inventory Auditing
- Shipping Documentation
Certification
NCCCO TLL Crane Certification
Class A CDL
OSHA 30 Hour certified
Timeline
Shipping Manager/Dispatcher
Western Precast Concrete Inc
08.2022 - Current
Crane Operator
Western Precast
04.2019 - 08.2022
Over the Road Truck Driver
NCT
02.2005 - 04.2019
Office Manager
NCT
02.1999 - 02.2005
High School Diploma -
Eastwood High School
NCCCO TLL Crane Certification
Class A CDL
OSHA 30 Hour certified
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