Christopher Fuller
30 Green Meadow Court Unit 1,IA
Summary
Adept at leading teams and enhancing customer satisfaction, I excelled in a fast-paced environment at The Station, mastering POS systems and cash management. My proactive approach in training new hires and streamlining operations significantly boosted efficiency. With a blend of strong customer service and team leadership skills, I consistently achieved and surpassed goals. Motivated Cashier Team Lead with 20 years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Leader
The Station
08.2023 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Operated POS cash register and equipment to collect payments.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Learned duties for various positions and provided backup at key times.
Delivery Driver
Auotozone
12.2022 - 05.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing company during interactions with customers, vendors, and other stakeholders.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Improved delivery accuracy by diligently checking orders before departure.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Operated light trucks to deliver loads as far as 35 miles from home location.
Crew Leader
Casey's
11.2021 - 04.2022
- Greeted 200 customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Increased sales of promotional items by informing customers about current offers.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within kitchen staff by fostering collaborative environment focused on meeting high standards of quality and efficiency.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Streamlined food preparation process, increasing kitchen productivity.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Education
No Degree - Liberal Arts And General Studies
Kirkwood Community College
Cedar Rapids, IA06.2005
Skills
- Team Leadership
- Positive Attitude
- Team Management
- New Hire Training
- Cash handling and management
- Employee Training
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified State Trainer in Customer Service -Old Country Buffet 2002-2006
6 Time internationally published poet and 1 city wide award for Human Rights
I have my publishing's through the International Library of Poets. Then my city wide award was in 1999 on the subject of Human Rights
Timeline
Cashier Team Leader
The Station
08.2023 - 05.2024
Delivery Driver
Auotozone
12.2022 - 05.2023
Crew Leader
Casey's
11.2021 - 04.2022
No Degree - Liberal Arts And General Studies
Kirkwood Community College
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