Reliable individual experienced in conducting market research and creating marketing campaigns. Skilled at producing high-quality content to increase sales and conversion rates. Recognized as strong team player with exceptional communication skills.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management.
Overview
9
9
years of professional experience
Work History
Marketing Assistant
Éclat Law
307 Cranes Roost Blvd
03.2019 - Current
Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Generated leads through phone calls, emails and face-to-face interactions.
Created engaging content for Pinterest, Facebook, and Instagram.
In charge of all Contacts and organizing them.
In charge of event set up for the éclat Law's Foundation for Community Action.
I was apart of the Foundation Committee
Conducted thorough research to construct creative and fresh ideas.
Proofread marketing collateral ahead of printing to eliminate errors.
Collected, analyzed and summarized data and trends to provide marketing tracking and research.
Used lead generation software to create organized lists of prospective customers.
Wrote engaging and successful marketing, advertising, and website copy.
Researched and evaluated potential new markets and products.
Conducted primary and secondary research to better understand customer needs and behaviors.
Used various market research tools and techniques to gather, analyze and interpret data.
Established and managed relationships with external data providers and research vendors.
IT Technician
Éclat Law
307 Cranes Roost Blvd
03.2019 - Current
Maintained office PCs, networks and mobile devices.
Monitored systems in operation and quickly troubleshot errors.
Set up PCs, projectors and microphones for use in video conferencing rooms.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Managed system-wide operating system and software deployments as well as related software upgrade problems.
Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Performed troubleshooting to correct computer hardware and software malfunctions.
Set up and maintained user accounts and client access.
Explained technical information in clear terms to promote better understanding for non-technical users.
Line Cook
First Watch Cafe
2425 W State Rd 434, Wekiwa Springs, FL 32779
03.2014 - 09.2018
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Monitored food quality and presentation to maintain high standards.
Prepared and cooked meals according to recipes and customer specifications.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Maintained smooth and timely operations in preparation and delivery of meals.
Trained new kitchen staff on food safety, preparation and cooking techniques.
Verified proper portion sizes to consistently attain high food quality standards.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Plated and presented all dishes to match established restaurant standards.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Checked food temperature regularly to verify proper cooking and safety.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Tenoroc High School
Lakeland, FL
Skills
Digital Imagery
Data Mining Software
Time Management
Microsoft Office
Developing Presentations and Reports
Marketing and Advertising
Campaign Support
Content Management
Google Drive
Competitive Research
Trend Research
Marketing
Document Management
Social Media Platforms
Event Logistics
Social Media Oversight
Meeting Scheduling
Google Analytics
Friendly and Patient
Support End-Users
Microsoft Windows and Office
Technical Support
User Experience
User Training
Computer System Maintenance
Troubleshooting and Diagnostics
New Employee Training
Fixing Malfunctions
Collaborative Team Player
Updating Software
AV Equipment Management
Food Preparation
Contamination Control
Salad Preparation
Back of House Operations
Verify Ingredient Quality
Ingredient Stocking
Chopping Vegetables
Sauce Preparation
Crew Training
Maintain Equipment
Portioning
Equipment Cleaning and Maintenance
Kitchen Station Setup
Ingredients Measuring
Station Preparation
Safety and Sanitation Standards
Labor and Food Cost Control
Equipment Maintenance
Special Requests
Food Rotation
Team Coordination
Affiliations
Florida Association of Veteran Owned Businesses, éclat Law's Foundation for Community Action