Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Fleet Service Agent
American Airlines
05.2023 - Current
Complete servicing of aircraft from handling bags on arrival to wing walking aircraft on departure, with strong focus on safety.
Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
Cleaned and serviced cabin interiors, plane exteriors and fluids as directed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Payroll Specialist
Hoosville Hostel
03.2020 - Current
Assisted with recruitment and onboarding of 30+ new employees.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Prepared and submitted payroll taxes along with reports to regulatory agencies.
Front Desk Manager
Hoosville Hostel
06.2018 - 03.2020
Improved staff communication through regular meetings, leading to enhanced teamwork and overall efficiency.
Streamlined check-in and check-out processes for smoother guest experience.
Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Property Preservation Specialist
Mahoo Real Estate Solutions Group
06.2015 - 06.2018
Enhanced property value by conducting thorough inspections and identifying necessary repairs.
Streamlined property maintenance processes for increased efficiency and reduced turnaround times.
Established strong relationships with clients by consistently delivering high-quality work on time and within budget expectations.
Safeguarded properties from vandalism or theft by installing security measures such as fencing, boarding windows, or alarm systems when required.
Travel Advisor
Interval International
10.2009 - 06.2015
Booked transportation using booking engines, made resort reservations and collected payments to optimize trip planning.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
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