Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
12
12
years of professional experience
Work History
Operations Supervisor
U.S Army
12.2019 - 11.2022
Collaborated on operational support tasks to achieve common goal.
Efficiently and effectively identified and solved all problems that impacted direction of business.
Oversaw projects to help goals, tasks and milestones align with organizational strategy.
Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Supervisor/Safety Officer
U.S Army
03.2015 - 12.2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Instructor/Recruiter
U.S Army
04.2011 - 03.2015
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Observed and adopted new techniques from skilled instructors and lecturers.
Improved student performance by defining clear goals and communicating performance metrics.
Evaluated and revised lesson plans and course content to achieve student-centered learning.