Christopher Garcia
Chicago,IL
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
Work History
Security Representative
Draft Kings
05.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Wrote detailed reports of all security breaches and investigations.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Schedule Assistant
Gamma Security
02.2022 - 09.2022
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Scheduled and confirmed appointments and meetings for senior management team.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Addressed client inquiries and updated database information.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
Supervisor
Securitas Security Services USA
09.2018 - 09.2019
- Call in supervisor or facility manger if needed
- Supervisor the Cameras inside the building
- Follow post orders
- Use mirror to search trucks that are coming in the facilities
- Check bags and ID's that are coming in the facilities
- Fill out daily reports/incidents reports(if necessary)
- Answer calls and direct them to the right department
- Make schedule and finalize and post
- Active/deactivate badges and give axis if needed
- Monitored workflow to improve employee time management and increase productivity.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Student Worker
Logan Square Neighborhood Association, After School
08.2014 - 06.2016
- Provide voter rights information to various members of the communities Assist with Voter Registrations in the Logan Square, Belmont-Cragin and Hermosa neighborhoods Participate and Facilitate teambuilding activities for other ASM participants Increase awareness of health disparities impacting youth today Collaboratively develop a community resource guide for LSNA Participate in sponsored protests and events such as the CTU Teacher Strike and Mayoral debates Develop final project reports and analysis for After School Matters Assist during multiple community events, such as 35th Ward Nights and LS Farmers Market Conduct multiple historic tours in Logan Square for outside groups
Education
MBA - sports management and social media
Full Sail University
Winter Park, FL12.2023
High School Diploma - undefined
Wells Community High School
Chicago, Illinois06.2016
Skills
- Knowledgeable in
- Microsoft software
- Customer Support
- Office Management
- Phone Inquiries
- Confidentiality Requirements
- Creative Solutions
- Scheduling Processes
- Solving Production Issues
- Effective Scheduling
- Critical Thinking
- Calendar Coordination
Languages
Spanish
Native or Bilingual
Timeline
Security Representative
Draft Kings
05.2023 - Current
Schedule Assistant
Gamma Security
02.2022 - 09.2022
Supervisor
Securitas Security Services USA
09.2018 - 09.2019
Student Worker
Logan Square Neighborhood Association, After School
08.2014 - 06.2016
MBA - sports management and social media
Full Sail University
High School Diploma - undefined
Wells Community High School
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