Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Gardner

Dallas,TX

Summary

Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.

Overview

9
9
years of professional experience

Work History

District Manager

ABM Industries
Dallas, TX
10.2020 - Current
  • Oversees assigned district to develop leaders, drive profitability, and enhance operational performance to meet client expectations and maintain company standard
  • Recruit, manage, and lead teams with focus on continuous improvement; select and develop teams of professionals and leaders to build internal talent pipelines
  • Support, motivate, and promote team by building positive and thriving team environment
  • Maintain accountability for performance of multiple teams and ensure company standards and client obligations are met within specified budget of labor and expense
  • Adhere to and enforce established company policy and regulatory requirements
  • Contact customers to ensure services meet service contract requirements and ensure customer retention
  • Understand and use proper personnel management skills to resolve issues with employee and supervisory personnel
  • Develop area operational plans and set business priorities
  • Work consistently toward securing sales
  • Maintain business in line with district financial goals by managing job budgets and costs associated to area of direct responsibility
  • Assist in reviewing administrative needs, relevant to area of responsibility to ensure proper handling (payroll, I9, coaching, Worker’s compensation claims)
  • Special projects and other duties as assigned.
  • Built positive and productive relationships with store and field leadership.
  • Supervised multiple locations to enforce high-quality standards of operation.

Director

Hospital Housekeeping Systems
Baton Rouge, LA
01.2014 - 12.2019
  • Provide leadership to facilitate operations and accomplish goals and objectives of hospital housekeeping systems through interpreting policies and procedures
  • Orally communicated and provide advice and guidance to team members; train, coach and/or resolve issues
  • Utilizing labor tracking to follow trends and make sure employees are correctly following productivity standards
  • Analyze and construct labor, turnover, bed management and HCAHPS reports
  • Maintain infection control and safety procedures
  • Receive and respond to hospital administration inquiries
  • Liaison between corporate office and hospital
  • Coordination of customer service internally and externally
  • Human Resource management and services
  • Analyze hiring trends, advising management on human resource related issues
  • Complete background, employment education verification
  • Conduct onboarding processes to include benefits, I9, badge access, employee information, 401k
  • Responsible for FLMA and workers compensation completion
  • Organize employee files for compliance.
  • Hired and directed teams to achieve daily and long-term operations and business goals.
  • Worked closely with organizational leadership and board of directors to strategically affect operational direction.

Investigator

Office of the Public Defender
Baton Rouge, LA
09.2012 - 12.2013
  • Located and interviewed witnesses and defendants
  • Evaluated evidence and consulted with Public Defender Attorneys
  • Gathered, analyzed and assembled factual information in cases range from homicide, burglary, drugs, rape, etc
  • Assisted Attorneys during trials to ensure client is receiving adequate representation.
  • Carefully documented statements, observations and evidentiary materials.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
  • Questioned and consulted with subjects and witnesses for information pertaining to criminal cases

Education

Masters - Criminal Justice

Southern University And A&M College
2009

BS - Criminal Justice

Southern University and A&M College
2007

Skills

  • Staff Supervision
  • P&L Responsibility
  • Operations Improvement
  • Project Management
  • Client Relationship-Building
  • Customer Service
  • Performance Oversight
  • Financial Forecasting
  • Employee Coaching and Motivation
  • Managing Operations and Efficiency
  • Team Leadership
  • Management Training

Timeline

District Manager

ABM Industries
10.2020 - Current

Director

Hospital Housekeeping Systems
01.2014 - 12.2019

Investigator

Office of the Public Defender
09.2012 - 12.2013

Masters - Criminal Justice

Southern University And A&M College

BS - Criminal Justice

Southern University and A&M College

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Christopher Gardner