I am an experienced Manager in the retail environment, where I upheld Company standards and directly supported the District Manager. I aim to exceed goals and establishing a customer friendly environment.
Overview
8
8
years of professional experience
Work History
Manager Trainee
Hertz Car Rental
Dallas, TX
06.2021 - 01.2022
Collaborated with other managers to plan and direct organizational tasks.
Worked closely with customers to understand needs and resolve diverse issues.
Analyzed sales, profits and inventory to identify trends and provide recommendations.
Met with customers to discuss options for selection of products and services.
Collections Specialist
The Cmi Group
Plano , TX
10.2020 - 06.2021
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Negotiated credit extensions to assist customers in paying overdue accounts.
Met demands of busy collections group by performing high volume of daily calls.
Store Manager
CubeSmart Self Storage
Dallas, Texas
05.2017 - 03.2020
Met budget targets by controlling expenses
Worked with customers to find solutions to any problems
Supported General Manager in managing daily store functions
Updated store pricing, signage and merchandising based on current promotions
Fostered healthy team environments to promote collaboration and boost productivity
Case Manager
MHMR Tarrant County
Fort Worth , Texas
08.2015 - 02.2017
Directed the implementation of the clients plan to maximize results
Collaborated with various healthcare providers to facilitate delivery of services
Adhered with state regulations and reported any violations to proper authorities
Provided comprehensive Case Management to individuals who suffered from mild to severe mental disabilities
Case Manager
MHMR Nueces County
Corpus Christi, TX
01.2014 - 08.2015
Worked with providers and families when developing plans for clients
Reviewed effectiveness of treatment strategies and adjusted as necessary
Coordinated Team Meetings with Clients to discuss goals and how to achieve them