Christopher Gary
Philadelphia,PA
Summary
To obtain a position with the opportunity to advance. I work very well in leadership, training, and motivation in directing my talents and skills to meet objectives. I strive to grow in my role and I am also very organized with a clear and positive approach to problem solving.
Overview
14
14
years of professional experience
Work History
Program Manager of Residential Services
Bancroft
10.2022 - Current
- Assist Individuals with their daily living skills, actively participates in life growth of each individual, promoting independence through skill development and implementing individualized plans of care, advocates for community inclusion by planning activities and outings, supports Bancroft Mission, Vision and Core Values.
- Established strong relationships with community partners, expanding reach of residential services.
- Established and maintained relationships with key stakeholders.
- Developed and implemented training programs for staff.
- Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Developed comprehensive project plans, ensuring timely completion of milestones and deliverables.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrate high level of initiative and creativity while tackling difficult tasks.
Merchandiser
Liberty Coca Cola
07.2018 - 10.2020
- Moving large cases of Coca Cola merchandise, uses heavy machinery stocking and cleaning. Also building displays for product, and writing orders for each store in Philadelphia.
Certified Tire Technician
Sam's Club
10.2015 - 07.2018
- Stock inventory, electrical tune ups, changing tires and batteries in the automotive department
- Also have knowledge of MS access and database applications
- Also has experience stocking storage room with brand new tires as they are delivered
- Providing customer service duties working as a sales associate
- Working with heavy duty power tools and machinery
- Working as a cashier and using the computer.
Server
Red Lobster
09.2011 - 09.2015
Supervisor
Sesame Place
04.2010 - 08.2014
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Gathered, organized and input information into digital database.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Dietary Aide
Brookside Healthcare & Rehabilitation Center
09.2012 - 04.2013
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Educated patients about the importance of proper nutrition for overall health improvement and disease management.
- Processed customer payments and balanced cash drawers.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Kept all kitchen areas clean, tidy and free of hazards.
- Monitored food quality and freshness throughout day.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Education
Some College (No Degree) -
Community College of Philadelphia
Phila, PACertification in Film Studies -
Film Academy
Philadelphia, PA05.2018
Real Estate License - Real Estate
Temple University
Philadelphia, PA06.2019
High School Diploma -
Northeast High School
Phila, PA01.2012
Skills
- Great communication skills and able to work well with others PC hardware and software experience Taking pictures, creating videos, and editing in Adobe Premier Creating graphics and designs for pictures, posters, and event flyers Working with computers, designing web pages and media work Also very good with using software for jobs Also learned how to do inventory control while working as supervisor
References
upon availability
Timeline
Program Manager of Residential Services
Bancroft
10.2022 - Current
Merchandiser
Liberty Coca Cola
07.2018 - 10.2020
Certified Tire Technician
Sam's Club
10.2015 - 07.2018
Dietary Aide
Brookside Healthcare & Rehabilitation Center
09.2012 - 04.2013
Server
Red Lobster
09.2011 - 09.2015
Supervisor
Sesame Place
04.2010 - 08.2014
Some College (No Degree) -
Community College of Philadelphia
Certification in Film Studies -
Film Academy
Real Estate License - Real Estate
Temple University
High School Diploma -
Northeast High School