Chris Geoffroy
Nashua,NH
Summary
Dynamic Office Manager and Instructor at Hampshire Driving School, adept at enhancing customer service and streamlining operations. Proven track record in implementing effective office policies and training staff, resulting in improved workflow efficiency. Skilled in organizational management and financial oversight, ensuring compliance and confidentiality while fostering a collaborative team environment.
Overview
27
27
years of professional experience
Work History
Office Manager/Instructor
Hampshire Driving School
08.1998 - 07.2025
- Streamlined office operations to enhance communication and workflow efficiency.
- Managed scheduling and coordination of driving instructor assignments and student appointments.
- Developed and implemented office policies to improve administrative processes and compliance.
- Oversaw financial transactions, including invoicing and payments.
- Trained new staff on office protocols, software systems, and customer service practices.
- Enhanced customer service experience by addressing inquiries and resolving issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
Bachelor of Arts - Psychology
University of Phoenix
Tempe, AZ05.2015
Driver Education
Keene State College
Keene, NH04.1998
Skills
- Customer service
- Office management
- Organizational skills
- Administrative support
- Office administration
- Document management
Timeline
Office Manager/Instructor
Hampshire Driving School
08.1998 - 07.2025
Bachelor of Arts - Psychology
University of Phoenix
Driver Education
Keene State College
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