Christopher Gilbert
Kodiak,AK
Overview
9
9
years of professional experience
Work History
Automotive Service Manager
Stewart Mobile Service
Kodiak, AK
06.2023 - 03.2024
- This position later proved to be incumbent of all nearly all responsibility's in the two previous position's at this business.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Answered incoming questions via phone and email discussing advertised pricing and inventory.
- Facilitated prompt resolution of customer problems and complaints.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
- Delegated work to staff, setting priorities and goals.
- Supervise training technicians to ensure quality control.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Trained new employees on the use of customer relationship management software systems.
- Provided customers with repair estimates and advised them on additional services that may be needed.
- Evaluated customer complaints and took corrective action when necessary.
- Scheduled preventive maintenance services for customers according to manufacturer's recommendations.
- Assisted in resolving warranty claims between customers and manufacturers.
Lead Automotive Service Technician
Stewart mobile services
Kodiak, AK
06.2022 - 06.2023
- Adjusted, repaired or replaced defective automotive parts.
- Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
- Inspected vehicles to assess damage and plan for repairs and new parts.
- Tested electronic components and computer controls with specialized devices.
- Rebuilt components and systems to correct faults and achieve desired performance levels.
- Wrote up detailed repair orders outlining actions and estimated costs.
- Calibrated repaired systems to meet performance specifications outlined by manufacturers.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Welded, soldered and fabricated parts to complete skilled services.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Answered phone calls and responded to questions and concerns.
- Explained amount for expected services and provided detailed answers to customer questions.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Describe automotive issues and systems to customers to help them understand their vehicle problems.
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Automotive Technician
Stewart Mobile Services
Kodiak, AK
12.2021 - 06.2022
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Conducted test drives before and after repair services.
Temporary Maintenance & Facilities Laborer
Kodiak Island Borough
Kodiak, AK
05.2020 - 08.2021
- Collect and removed debris from landfill, dumpster pads. and parks.
- Organize shop, equipment and parts.
- Diagnose and repaired mechanical issues on landscape equipment.
- cleaning and lubricating components, changing oil on all landscape equipment.
- Fill out logs of routine maintenance on landscaping equipment.
- Routinely inspect equipment for preventive maintenance needs.
- Mow and trim lawns and cleared debris from grounds including all parks and borough facility's.
- Operate hand and power tools to complete repairs.
- Disassemble commercial landscaping equipment to remove parts and make repairs.
- Oversee onsite safety compliance to OSHA standards.
- Carried out repair work on boiler and HVAC equipment.
Temporary Facilities Maintenance Technician
Kodiak Community Collage (Via KANA E&T Program
Kodiak, AK
12.2019 - 03.2020
- Removed snow to maintain clear and safe walkways and parking areas.
- Inspected components of industrial equipment for accurate assembly and oversaw installations to prohibit defects.
- Evaluated boiler/HVAC systems to uncover problems, complete maintenance and recommend solutions.
- Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
Laborer
Mk Enterprises LLC
Kodiak, AK
10.2019 - 11.2019
- Used picks and shovels to dig, spread and level dirt and gravel.
- Loaded and unloaded vehicles with supplies needed on job sites.
- Performed heavy labor such as ditch digging, paving and hauling.
Dishwasher, Food Prep, Runner
Culinary Horizons
Kodiak, AK
06.2017 - 11.2017
- Bussing.
- Food Runner.
- Food Prep.
- Food Line Assistance.
- Assemble Shelf/Cart.
Personal Care Assistant/ Home Health Care
Hospice Caregiver
Kodiak, AK
02.2017 - 10.2017
- Mobility Assistance.
- Prepared Regulated Diet.
- House Cleaning.
- Assisted With Shopping.
- Accompanied Doctors Appointments/Blood Transfusions.
- Taking Vitals And Recording.
- Rolling And Shifting In Bed.
- Applying Rubs And Ointments.
- Bathroom Assistance As Needed.
Shopkeeper/Mechanical Assistant
ATV Tour Guide & Repair Service
Kodiak, AK
04.2015 - 09.2016
- Power Washing ATVS.
- Loading/Unloading ATVS & Secure To Trailer.
- Various Manual Labor.
- Shop Cleaning.
- 20 Hrs On Forklift.
- Pull Start Recoil Rebuilding.
- Tire Changes.
- Centrifugal Clutch Belt Changes.
- Oil Changes.
- Air Filter Changes/Cleaning.
- Assisted In The Replacement Of A Polaris Rhino Engine.
- Wheel Bearing Replacements.
Education
GED -
Kodiak Community College (ABE Program)
Kodiak, AK2018
Skills
- Automotive maintenance Engine overhauls, Gasket replacement, Brake systems knowledge, Soldering, Electrical circuits & diagrams, suspension components, clutch transmission transfer case & differential overhaul
- Basic Carpentry Skills
- Heavy Equipment Operation: Skid Steer, Backhoe, Forklift
- Firewood Processing
- Small Marine Craft Operation
- Small Engine, Outboard Repair
- Painting and Caulking Skills
- 6 Years Experience In Remote Homesteading
- Basic Computer Skills
- Demonstrated Labor
- All types of welding and metal fabrication including oxygen and acetylene torch, plasma cutter (excluding aluminum)
- Remote service
Hobbies
Hunting/Fishing
Remote Controlled Models I.E. Nitro, Drones, Air Planes
Homesteading
Metal Art
Vehicle restoration
Timeline
Automotive Service Manager
Stewart Mobile Service
06.2023 - 03.2024
Lead Automotive Service Technician
Stewart mobile services
06.2022 - 06.2023
Automotive Technician
Stewart Mobile Services
12.2021 - 06.2022
Temporary Maintenance & Facilities Laborer
Kodiak Island Borough
05.2020 - 08.2021
Temporary Facilities Maintenance Technician
Kodiak Community Collage (Via KANA E&T Program
12.2019 - 03.2020
Laborer
Mk Enterprises LLC
10.2019 - 11.2019
Dishwasher, Food Prep, Runner
Culinary Horizons
06.2017 - 11.2017
Personal Care Assistant/ Home Health Care
Hospice Caregiver
02.2017 - 10.2017
Shopkeeper/Mechanical Assistant
ATV Tour Guide & Repair Service
04.2015 - 09.2016
GED -
Kodiak Community College (ABE Program)