Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Christopher Gilbert

Christopher Gilbert

Kodiak,AK

Overview

9
9
years of professional experience

Work History

Automotive Service Manager

Stewart Mobile Service
Kodiak, AK
06.2023 - 03.2024
  • This position later proved to be incumbent of all nearly all responsibility's in the two previous position's at this business.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Answered incoming questions via phone and email discussing advertised pricing and inventory.
  • Facilitated prompt resolution of customer problems and complaints.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Examined supply and raw material levels to determine shortages and make necessary adjustments.
  • Delegated work to staff, setting priorities and goals.
  • Supervise training technicians to ensure quality control.
  • Responded to customer inquiries in a timely manner.
  • Managed daily operations including opening and closing procedures, cash handling and banking activities.
  • Trained new employees on the use of customer relationship management software systems.
  • Provided customers with repair estimates and advised them on additional services that may be needed.
  • Evaluated customer complaints and took corrective action when necessary.
  • Scheduled preventive maintenance services for customers according to manufacturer's recommendations.
  • Assisted in resolving warranty claims between customers and manufacturers.

Lead Automotive Service Technician

Stewart mobile services
Kodiak, AK
06.2022 - 06.2023
  • Adjusted, repaired or replaced defective automotive parts.
  • Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
  • Inspected vehicles to assess damage and plan for repairs and new parts.
  • Tested electronic components and computer controls with specialized devices.
  • Rebuilt components and systems to correct faults and achieve desired performance levels.
  • Wrote up detailed repair orders outlining actions and estimated costs.
  • Calibrated repaired systems to meet performance specifications outlined by manufacturers.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Conducted test drives and adjusted controls and systems to verify vehicle serviceability.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Inventoried stock, placed orders and verified receipt to keep supplies ready.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Answered phone calls and responded to questions and concerns.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Describe automotive issues and systems to customers to help them understand their vehicle problems.
  • Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.

Automotive Technician

Stewart Mobile Services
Kodiak, AK
12.2021 - 06.2022
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Conducted test drives before and after repair services.

Temporary Maintenance & Facilities Laborer

Kodiak Island Borough
Kodiak, AK
05.2020 - 08.2021
  • Collect and removed debris from landfill, dumpster pads. and parks.
  • Organize shop, equipment and parts.
  • Diagnose and repaired mechanical issues on landscape equipment.
  • cleaning and lubricating components, changing oil on all landscape equipment.
  • Fill out logs of routine maintenance on landscaping equipment.
  • Routinely inspect equipment for preventive maintenance needs.
  • Mow and trim lawns and cleared debris from grounds including all parks and borough facility's.
  • Operate hand and power tools to complete repairs.
  • Disassemble commercial landscaping equipment to remove parts and make repairs.
  • Oversee onsite safety compliance to OSHA standards.
  • Carried out repair work on boiler and HVAC equipment.

Temporary Facilities Maintenance Technician

Kodiak Community Collage (Via KANA E&T Program
Kodiak, AK
12.2019 - 03.2020
  • Removed snow to maintain clear and safe walkways and parking areas.
  • Inspected components of industrial equipment for accurate assembly and oversaw installations to prohibit defects.
  • Evaluated boiler/HVAC systems to uncover problems, complete maintenance and recommend solutions.
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.

Laborer

Mk Enterprises LLC
Kodiak, AK
10.2019 - 11.2019
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Loaded and unloaded vehicles with supplies needed on job sites.
  • Performed heavy labor such as ditch digging, paving and hauling.

Dishwasher, Food Prep, Runner

Culinary Horizons
Kodiak, AK
06.2017 - 11.2017
  • Bussing.
  • Food Runner.
  • Food Prep.
  • Food Line Assistance.
  • Assemble Shelf/Cart.

Personal Care Assistant/ Home Health Care

Hospice Caregiver
Kodiak, AK
02.2017 - 10.2017
  • Mobility Assistance.
  • Prepared Regulated Diet.
  • House Cleaning.
  • Assisted With Shopping.
  • Accompanied Doctors Appointments/Blood Transfusions.
  • Taking Vitals And Recording.
  • Rolling And Shifting In Bed.
  • Applying Rubs And Ointments.
  • Bathroom Assistance As Needed.

Shopkeeper/Mechanical Assistant

ATV Tour Guide & Repair Service
Kodiak, AK
04.2015 - 09.2016
  • Power Washing ATVS.
  • Loading/Unloading ATVS & Secure To Trailer.
  • Various Manual Labor.
  • Shop Cleaning.
  • 20 Hrs On Forklift.
  • Pull Start Recoil Rebuilding.
  • Tire Changes.
  • Centrifugal Clutch Belt Changes.
  • Oil Changes.
  • Air Filter Changes/Cleaning.
  • Assisted In The Replacement Of A Polaris Rhino Engine.
  • Wheel Bearing Replacements.

Education

GED -

Kodiak Community College (ABE Program)
Kodiak, AK
2018

Skills

  • Automotive maintenance Engine overhauls, Gasket replacement, Brake systems knowledge, Soldering, Electrical circuits & diagrams, suspension components, clutch transmission transfer case & differential overhaul
  • Basic Carpentry Skills
  • Heavy Equipment Operation: Skid Steer, Backhoe, Forklift
  • Firewood Processing
  • Small Marine Craft Operation
  • Small Engine, Outboard Repair
  • Painting and Caulking Skills
  • 6 Years Experience In Remote Homesteading
  • Basic Computer Skills
  • Demonstrated Labor
  • All types of welding and metal fabrication including oxygen and acetylene torch, plasma cutter (excluding aluminum)
  • Remote service

Hobbies

Hunting/Fishing

Remote Controlled Models I.E. Nitro, Drones, Air Planes

Homesteading

Metal Art

Vehicle restoration

Timeline

Automotive Service Manager

Stewart Mobile Service
06.2023 - 03.2024

Lead Automotive Service Technician

Stewart mobile services
06.2022 - 06.2023

Automotive Technician

Stewart Mobile Services
12.2021 - 06.2022

Temporary Maintenance & Facilities Laborer

Kodiak Island Borough
05.2020 - 08.2021

Temporary Facilities Maintenance Technician

Kodiak Community Collage (Via KANA E&T Program
12.2019 - 03.2020

Laborer

Mk Enterprises LLC
10.2019 - 11.2019

Dishwasher, Food Prep, Runner

Culinary Horizons
06.2017 - 11.2017

Personal Care Assistant/ Home Health Care

Hospice Caregiver
02.2017 - 10.2017

Shopkeeper/Mechanical Assistant

ATV Tour Guide & Repair Service
04.2015 - 09.2016

GED -

Kodiak Community College (ABE Program)

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Christopher Gilbert