Store Manager
NAPA Auto Parts - Genuine Parts
Dover-Foxcroft
02.2020 - Current
- Managed daily store operations and ensured effective team performance.
- Trained staff on product knowledge and customer service techniques.
- Oversaw inventory management and maintained optimal stock levels.
- Coordinated with suppliers to ensure timely product deliveries.
- Monitored compliance with safety standards and company policies.
- Resolved customer complaints efficiently to enhance satisfaction levels.
- Recruited, trained and supervised new employees.
- Conducted regular staff meetings to communicate goals and expectations.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Reviewed customer feedback to make operational improvements and promote satisfaction.