Christopher Giles

Store Manager

NAPA Auto Parts - Genuine Parts

Dover-Foxcroft

02.2020 - Current

Managed daily store operations and ensured effective team performance.
Trained staff on product knowledge and customer service techniques.
Oversaw inventory management and maintained optimal stock levels.
Coordinated with suppliers to ensure timely product deliveries.
Monitored compliance with safety standards and company policies.
Resolved customer complaints efficiently to enhance satisfaction levels.
Recruited, trained and supervised new employees.
Conducted regular staff meetings to communicate goals and expectations.
Managed inventory tracking and physical inventory counts to minimize loss.
Conducted daily store operations, including opening and closing procedures and cash handling.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Ensured compliance with safety regulations and company policies.
Performed regular price checks to ensure competitive pricing.
Reviewed customer feedback to make operational improvements and promote satisfaction.

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