Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christopher Glass

Gahanna,OH

Summary

Graphic Artist skilled in a variety of designs, logos and marketing packages designed to strengthen business competence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Armed Driver

Loomis Armored US
Columbus, OH
01.2024 - Current
  • Maintained detailed logs of all trips and deliveries, ensuring accuracy and timeliness.
  • Monitored vehicle performance for any issues or defects, performing routine maintenance as needed.
  • Assisted with loading and unloading cargo from vehicles.
  • Ensured compliance with all applicable laws and regulations regarding security operations.
  • Performed pre-trip inspections to ensure the proper functioning of all vehicle systems.
  • Responded to emergency situations and provided assistance when necessary.
  • Utilized GPS navigation system to plan efficient routes for each delivery destination.
  • Followed strict security protocols during transit, including maintaining constant visual contact with the cargo at all times.
  • Adhered to traffic laws while operating company vehicles.
  • Maintained radio communication with other drivers while on duty.
  • Observed surroundings for potential threats or hazards throughout shift.
  • Drove and navigated armored truck and made numerous weekday stops to service banks and customers.
  • Loaded and balanced ATM machines along daily routes to replenish cash supply for banks and ATM customers.
  • Delivered cash and coins to banks and customers to facilitate timely financial transactions.
  • Maintained high degree of situational awareness to minimize risk of hazardous encounters.
  • Maintained high levels of alertness throughout shifts.

Active Duty Soldier

Marine Corps
Camp Pendleton South, CA
03.2017 - Current
  • Conducted mobile and foot patrols to secure areas and promote safe communities.
  • Maintained rifles, machine guns, mortars and hand grenades and accounted for all weapons.
  • Trained and instructed subordinates and supported units on Annual training.
  • Developed top talent by leading training initiatives for combat preparation.
  • Instructed personnel on ways to reduce environmental hazards and proper use of PPE.
  • Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
  • Assured consistent quality control through development of spreadsheets, item lists and other documents to track materials in company inventory.
  • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
  • Managed numerous junior marines in combat operations and tactical guidance to ensure optimal productivity.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Garnished and arranged dishes into creative presentations.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.

Security Officer

Securitas Security Services USA
Columbus, OH
04.2023 - 01.2024
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Performed first aid and CPR when necessary during emergency situations.
  • Provided escorts for visitors as needed throughout the facility.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Reported safety hazards for remediation response.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Patrolled crowds during events to preserve order and promote security.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Customer Service Representative

Planet Fitness Gym
Columbus, OH
07.2022 - 04.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Collected deposits or payments and arranged for billing.
  • Updated databases with new and modified customer data.
  • Promoted available products and services to customers during service, account management and order calls.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Mentored junior team members and managed employee relationships.

Warehouse Associate

JCP
Columbus, OH
06.2015 - 12.2021
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Received, stored and shipped goods and materials.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Inspected and moved products to designated areas in warehouse.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Conducted monthly inventories of materials on work floor.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Utilized pallet jacks to move items to and from different warehouse locations.

Warehouse Associate

Ryder
Columbus, OH
10.2016 - 03.2017
  • Received, stored and shipped goods and materials.
  • Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Palletized boxes to streamline movement and shipment.
  • Braced, padded and supported shipments to prevent shifting and damage.

Caregiver

Brookdale Senior Living
Columbus, OH
07.2015 - 07.2016
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Transported patients to and from medical, dental and personal care appointments.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Assisted over 25 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.

Crew Member

Little Ceasars Pizza
Columbus, Ohio
05.2013 - 08.2013

Basic Pizza Making skills

  • Upheld high standards of productivity and quality in all areas of operations.
  • Drove team success by completing assigned task quickly and accurately.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Organized food items on serving trays and in carry-out packages.
  • Completed opening, closing and shift change tasks to promote store efficiency.

Package Handler

Petsmart Distribution Center
Columbus, Ohio
10.2011 - 01.2013

Sealed lifted And packaged bags of fish into boxes to be shipped out to retail centers

  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Palletized boxes to streamline movement and shipment.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Operated forklifts and pallet jacks to move, pick up or store products.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Loaded completed orders on pallets according to delivery numbers.

Sales Associate

Gap Inc
Columbus, Ohio
05.2012 - 06.2012

Cashier Meet and Greet customers, stock

  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Education

High School Diploma - College Prep

Fci Academy
Columbus, Ohio, Franklin
2010

Some College (No Degree) -

Ohio State University
Columbus, OH

Skills

  • Computer-assisted design (CAD)
  • Logo and business card photography
  • Strong design sense
  • Quick learner
  • Electronic logo design
  • Creative and artistic
  • Resourceful researcher
  • Project proposals
  • Records review
  • Risk assessments
  • Managing safety gear
  • Personnel mentoring
  • Coordinating training
  • Reviewing records
  • Report writing
  • Leadership
  • Storage procedures
  • People skills
  • Friendly, positive attitude
  • Project planning
  • PPE use
  • First aid and safety
  • Active listening
  • Meal preparation
  • Package loading
  • Merchandise tracking
  • Material storage
  • Wrapping and boxing
  • Invoice verification
  • Package preparation
  • Product sealing
  • Shipping and receiving
  • Basic math
  • Conflict resolution
  • Materials handling and transport
  • Physical Fitness
  • Route Planning
  • Threat Assessment
  • Weapons Handling
  • Situational Awareness
  • Vehicle Maintenance
  • Asset Protection
  • Security Protocols
  • Risk Mitigation
  • Firearms proficiency
  • Alarm response
  • GPS Navigation

Accomplishments

Tech Bridge Certification

Certification

OPOTA CERTIFICATION

Timeline

Armed Driver

Loomis Armored US
01.2024 - Current

Security Officer

Securitas Security Services USA
04.2023 - 01.2024

Customer Service Representative

Planet Fitness Gym
07.2022 - 04.2023

Active Duty Soldier

Marine Corps
03.2017 - Current

Warehouse Associate

Ryder
10.2016 - 03.2017

Caregiver

Brookdale Senior Living
07.2015 - 07.2016

Warehouse Associate

JCP
06.2015 - 12.2021

Crew Member

Little Ceasars Pizza
05.2013 - 08.2013

Sales Associate

Gap Inc
05.2012 - 06.2012

Package Handler

Petsmart Distribution Center
10.2011 - 01.2013

High School Diploma - College Prep

Fci Academy

Some College (No Degree) -

Ohio State University
Christopher Glass