Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Glusing

Palm Bay,FL

Summary

As a current Business Administration student at Eastern Florida State College, I bring a strong foundation in organizational management, paired with hands-on experience in customer service, team leadership, and workplace safety. With over four years of customer service experience, I have developed skills in team collaboration, employee training, and communication, ensuring seamless operations and effective engagement across various channels. I have contributed to human resources initiatives, trained new employees, and managed small team projects to achieve organizational goals, while also demonstrating a strong commitment to workplace safety and compliance with health standards. Trusted with financial oversight and operational responsibilities, I excel at developing strategies that enhance productivity and foster collaboration. Whether working independently or within a team, I bring a structured, organized approach to meeting both short- and long-term objectives with precision. I am passionate about applying my education and experience to drive success, tackle challenges, and contribute innovative solutions to your organization.

Overview

8
8
years of professional experience

Work History

Logistics Specialist

STS Aviation Direct Employee
05.2024 - Current
  • Coordinated incoming and outgoing shipments for major airlines including Delta, United Airlines, and Spirit Airlines, ensuring timely and accurate delivery of materials and parts
  • ➢ Managed inventory and stock levels for aviation parts and equipment, optimizing storage processes and reducing inventory discrepancies.
  • ➢ Utilized material control systems to streamline storage and retrieval processes for aircraft maintenance supplies and reduce material handling time.
  • ➢ Collaborated with procurement, maintenance, and operations teams to forecast material needs, ensuring optimal inventory levels and preventing shortages or overstocking of key components.
  • ➢ Implemented First-In, First-Out inventory management techniques, improving material rotation and maintaining inventory integrity.
  • ➢ Monitored and ensured compliance with material handling and storage protocols, aligning with aviation safety regulations and industry standards, to ensure the safe storage and transport of sensitive parts.
  • ➢ Supervised material replenishment to ensure the availability of critical parts for aircraft maintenance, minimizing downtime for airline operations.
  • ➢ Handled special projects related to operations and logistics optimization, contributing to improved workflows and cost savings

Team Manager

Fetching The Dream Inc.
05.2022 - Current
  • Develop and optimize scheduling strategies to efficiently meet both short-term and long-term business demands, achieving a 98% on-time service delivery rate across 200+ appointments monthly.
  • Design and lead monthly training sessions for a team of 15 pet sitters, resulting in a 25% improvement in service quality and a 95% client satisfaction score.
  • Conduct quarterly performance evaluations and provide actionable feedback for 15 pet sitters, increasing employee retention by 20% and productivity by 30% over the past year.
  • Supervise and mentor a team of 10 sales representatives, establishing optimized sales routes that boosted revenue by 18% and reduced travel time by 15%.

Production Line Technician (Flight Controls)

Embraer Direct Employee
08.2023 - 05.2024
  • Oversee installation and testing of precision flight control components, including ailerons, flaps, actuators, spoilers, and stabilizers, on the Phenom 300 aircraft, ensuring a 99% adherence to quality and performance standards.
  • Perform detailed inspections and adjustments to confirm successful installation, achieving a 98% first-pass success rate on all installed components.
  • Ensure strict compliance with schematics, drawings, and work instructions, maintaining a defect rate below 1% across all projects.
  • Implement safety protocols and risk mitigation strategies, contributing to a 30% reduction in workplace accidents over the past year.
  • Collaborate with cross-functional teams to troubleshoot and resolve issues, consistently meeting project deadlines and maintaining a 100% on-time delivery rate.

Production Line Technician

STS Contractor (Embraer)
03.2023 - 08.2023
  • Operated tools and machinery to securely fasten aeronautical parts, achieving a 99% efficiency rate while adhering to stringent safety and quality standards.
  • Demonstrated in-depth knowledge of aircraft parts, locations, and nomenclature, ensuring seamless integration and accuracy across assembly processes.
  • Performed rigorous inspections of parts and equipment, identifying and addressing potential defects, contributing to a 20% reduction in rework rates.
  • Collaborated with engineers and safety coordinators to develop and maintain a healthy, sustainable work environment, leading to a 15% improvement in workplace safety metrics.
  • Streamlined workflow processes to support efficient part assembly and inspection, meeting 100% of production deadlines.

Logistics Specialist

STS Contractor (Embraer)
09.2022 - 03.2023
  • Identified and organized vital pieces of equipment
  • Disposed of defective or unusable materials
  • Worked collaboratively with upper level staff to meet goals and finalize daily objectives

Line Cook/Shift Manager

Firehouse Subs
05.2018 - 09.2022
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Constructed and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Created identical dishes numerous times daily withChanged and sanitized cutting boards, benches, and surfaces between tasks, ensuring 100% compliance with health and safety standards to prevent cross-contamination.
  • Prepared and organized cooking supplies and workstations during opening and closing, increasing productivity by 20% during peak hours.
  • Crafted identical dishes consistently, producing up to [X] dishes daily with exceptional attention to detail, maintaining a 95% customer satisfaction rate.
  • Efficiently managed multiple orders simultaneously during peak service periods, achieving a 99% accuracy rate and contributing to a [Y]% increase in repeat business.
  • Streamlined workflow processes to enhance kitchen operations, resulting in reduced preparation times by [Z]%. consistent care, attention to detail and quality
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business

Line Cook and Prep

Skewers Mediterranean Grille
02.2017 - 05.2018
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures
  • Coordinated with Cashiers to gather and review order information for accurate order completion
  • Oversaw scheduling, inventory management and supply ordering to maintain a fully stocked kitchen

Education

Associates of Arts - Business Administration

Eastern Florida State College
Melbourne, FL
05.2025

High School Diploma - undefined

Melbourne Senior High School
Melbourne, FL
05.2021

Skills

  • Precision aeronautical installation and testing; blueprint and schematic interpretation
  • Team leadership: training, performance evaluations, and task scheduling
  • Workflow optimization and productivity improvement
  • Safety compliance: risk mitigation and adherence to health standards
  • Quality assurance and inspection of mechanical components
  • Multitasking and accuracy in fast-paced environments

Timeline

Logistics Specialist

STS Aviation Direct Employee
05.2024 - Current

Production Line Technician (Flight Controls)

Embraer Direct Employee
08.2023 - 05.2024

Production Line Technician

STS Contractor (Embraer)
03.2023 - 08.2023

Logistics Specialist

STS Contractor (Embraer)
09.2022 - 03.2023

Team Manager

Fetching The Dream Inc.
05.2022 - Current

Line Cook/Shift Manager

Firehouse Subs
05.2018 - 09.2022

Line Cook and Prep

Skewers Mediterranean Grille
02.2017 - 05.2018

High School Diploma - undefined

Melbourne Senior High School

Associates of Arts - Business Administration

Eastern Florida State College
Christopher Glusing