Christopher Gonzales
Chicago
Summary
Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges. Versatile Senior Account Executive offering experience in account development, documentation and business development. Expert at driving sales and building relationships. Dedicated to exceeding quotas and expectations. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Senior Account Executive
WestGen Lending
04.2023 - Current
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Brought in over $5,000,000 in revenue while managing multiple high-profile accounts.
- Prepared documentation, finalized sales and maintained records.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Secured 15 new accounts to increase company revenue and drive market share.
Senior Account Executive
Chicago
07.2020 - 04.2023
- In this role I called and forged bonds with mortgage broker’s and loan officers to assist in submitting and funding loans, mainly in the NON-QM part of their business
- Also experienced some conventional Fannie and Freddie loans
- My closing percentage from submission to funding is 65%
- My average fundings since going live in the role is 1.5 million with my highest funding month being 7.5 million
- Was in the top 3 for fundings and submission volume multiple time throughout my tenure at Redstone
- Assisted in training of new Account Executive due to previous training experience.
- Brought in over $40,000,000 in revenue while managing multiple high-profile accounts.
Regional District Manager
T-Mobile
08.2016 - 07.2020
- In this role I oversaw and was responsible for 14 locations in the greater Chicago area
- Responsible for hiring, training and inventory control
- Responsible for meeting and surpassing goals set from increased traffic and YOY data.
- Supervised 15 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Coordinated with other district managers to actualize performance improvement strategies.
- Modeled best practices for sales and customer service.
Education
Communication and Business Management
University of New Mexico
Skills
- Skills & Interests
- Technical:
- Proficient in all Microsoft and Google programs
- Sales Quota Achievement
- Product and Service Sales
- Deal Negotiations
- Partnership Development
- Sales Coaching
Timeline
Senior Account Executive
WestGen Lending
04.2023 - Current
Senior Account Executive
Chicago
07.2020 - 04.2023
Regional District Manager
T-Mobile
08.2016 - 07.2020
Communication and Business Management
University of New Mexico
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