Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHRISTOPHER GONZALES

Rhome

Summary

Understanding the Shipping and Receiving process from the warehouse to the shipping and receiving office. On free time I code using Python and SQL. Whenever I am able I build computers as well.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Hotline Delivery Systems
10.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Shipping and Receiving Clerk

Ryder
09.2021 - 06.2024
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

Material Handler

Ryder
09.2019 - 06.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Package Handler

UPS
05.2019 - 08.2019
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Package Handler

FedEx Ground
09.2016 - 06.2018
  • Record numbers of units handled or moved, using daily production sheets or work tickets
  • Pack containers and re-pack damaged containers
  • Attach identifying tags to containers or mark them with identifying information
  • Read work orders or receive oral instructions to determine work assignments or material or equipment needs
  • Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand
  • Being able to stand from 4-7 hours a day moving at a jogging pace to keep up with the product
  • Getting familiar with various electronics.

Education

High School Diploma -

Northwest High School

Skills

  • Production and Processing
  • Active Learning
  • Computers and Electronics
  • Engineering and Technology
  • Coordination
  • Multitasker
  • Active listening
  • Critical thinking

Timeline

Customer Service Representative

Hotline Delivery Systems
10.2024 - Current

Shipping and Receiving Clerk

Ryder
09.2021 - 06.2024

Material Handler

Ryder
09.2019 - 06.2021

Package Handler

UPS
05.2019 - 08.2019

Package Handler

FedEx Ground
09.2016 - 06.2018

High School Diploma -

Northwest High School

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