Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Gonzalez

Temecula,CA

Summary

Inventive, customer service oriented, and result driven Bar Manager with Food Handlers and Bar-Smarts Certifications. Comprehensive knowledge and remarkable achievements for generating increase in sales revenue, staff management, maintaining excellent customer satisfaction, and facilitating process improvement initiatives in highly competitive markets. Known for expert sales skills and consistent delivery of popular cocktails. Offering an array of skills in logical problem solving, fiscal budgeting, streamlining business operations, cross-functional collaboration, and team management. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

15
15
years of professional experience

Work History

Restaurant Manager

Blackbird Tavern
11.2019 - 01.2024
  • Responsible for overall restaurant operational execution, staff development, controllable profit plan achievement, guest count growth, and sales building activities
  • Motivate staff through acknowledgment of hard work, achievements, and instilling accountability while leading by example
  • Ensure customers were satisfied with every part of the flooring experience, from initial greeting through order completion
  • Planned and coordinated events for the restaurant by locating venues, interviews catering staff, designing invitations, and creating the guest lists.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Lead Bartender/Lead Mixologist

Crush & Brew
02.2015 - 03.2022
  • Continuously assured quality products were being produced with efficiency and care
  • Provide exceptional service by focusing direct attention on individual customers while maintaining general oversight of the service area
  • Consistently cleaned beyond expected duties to keep a sanitary and welcoming environment for customers
  • Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Reduced inventory losses by managing beverage inventory
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Deli Manager

Barons Market
01.2010 - 09.2015

Boars Head: Clerk/Demonstrator

06.2009 - 07.2012

Bakery Clerk

Henry’s Market
09.2009 - 04.2010

Education

Food Handlers Certified BarSmarts Certified -

Associates - undefined

Mt. San Jacinto College
San Jacinto, CA
2010

Skills

  • Supply and Inventory Maintenance
  • Interpersonal Relationships
  • Mixology Techniques
  • Monitoring Alcohol Consumption
  • Food and Beverage Service
  • Cash Handling and Management
  • Teamwork and Professionalism
  • Cocktail Service
  • Hospitality and Guest Service
  • Multitasking and Prioritization
  • Bar Operations and Logistics
  • TIPS Certified

Timeline

Restaurant Manager

Blackbird Tavern
11.2019 - 01.2024

Lead Bartender/Lead Mixologist

Crush & Brew
02.2015 - 03.2022

Deli Manager

Barons Market
01.2010 - 09.2015

Bakery Clerk

Henry’s Market
09.2009 - 04.2010

Boars Head: Clerk/Demonstrator

06.2009 - 07.2012

Food Handlers Certified BarSmarts Certified -

Associates - undefined

Mt. San Jacinto College

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