Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER GONZALEZ

Yuma,AZ

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Best Buy
Yuma, AZ
01.2024 - Current
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Maintained accurate inventory records through manual and computerized systems.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Unloaded materials from trucks using forklifts and pallet jacks.
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Packed goods for shipment in accordance with customer instructions.
  • Labeled containers correctly for product identification purposes.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Checked all outgoing shipments to ensure accuracy prior to dispatch.
  • Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
  • Resolved discrepancies between physical count results and system generated reports.

Security Ambassdor

Mayo Clinic
Rochester, MN
09.2023 - 12.2023
  • Conducted daily security checks of the embassy building and grounds.
  • Monitored visitors, contractors, and staff entering the facility.
  • Responded quickly and effectively to emergency situations.
  • Maintained logs of all visitors, incidents, personnel changes, and other relevant information.
  • Assisted with evacuation procedures during emergency situations.
  • Provided support to local law enforcement agencies when necessary.
  • Ensured that security protocols were followed at all times.
  • Investigated suspicious persons or activities on the premises.
  • Operated surveillance equipment such as CCTV cameras and alarm systems.
  • Performed regular maintenance checks on security systems and equipment.
  • Created detailed reports about any violations of security protocol or regulations observed during patrols or inspections.
  • Inspected packages for contraband before allowing them into the facility.
  • Trained new employees in proper security procedures and policies.
  • Provided customer service assistance to visitors by answering questions and directing them appropriately.

Processing Coordinator

U.S. Border Patrol
Yuma, AZ
03.2023 - 08.2023
  • Receiving migrants after they are apprehended, storing and tracking their personal property, and providing for their security and well-being while they are detained in CBP custody
  • Drafting and maintaining administrative paperwork related to the processing of migrants in CBP custody, including reports concerning the transportation and deportation of detained migrants
  • Logging information about detained migrants into CBP information systems, including the status of welfare checks and conditions in custody.
  • Developed and maintained filing systems for processed documents.
  • Assisted other team members with complex processing tasks as needed.

Guard Supervisor

Deployed Services
08.2022 - 03.2023
  • Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks
  • Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics
  • Responsible for conducting unarmed foot patrol within a Government environment, while providing superior service to customers, visitors, and employees
  • Additional responsibilities include composing reports, monitoring CCTV and alarm systems, controlling access and egress, deterring criminal activity and misconduct, and performing other duties as needed
  • Welcome guests in a warm, gracious manner inviting them into the location
  • Engage by being proactive, examples below
  • Proactively scan for potential threats stemming from criminal activity or life safety issues
  • Proactively seek out and develop rapport with customers by assessing what is important to them and addressing it
  • Proactively stay current with the latest information as it pertains to your site and area that may include but is not limited to crime trends, terrorist threats, area shops, restaurants and attractions, including brand profiles, merchandise collections, promotions and current news
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards
  • Sound alarms or call the police or fire department in case of fire or the presence of unauthorized persons
  • Identify and warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles
  • Permit authorized persons to enter the property and monitors entrances and exits
  • Prevent individuals from theft of company property
  • Investigate and prepares reports on accidents, incidents, and suspicious activities; maintain written logs as required.

Warehouse Associate

Best Buy
04.2019 - 01.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Auto Glass Technician Helper

A Touch Of Glass Of Yuma
Yuma, AZ
06.2018 - 10.2018
  • Inspected and measured vehicles for glass replacement.
  • Performed windshield repair or replacement on cars, trucks, and other motor vehicles.
  • Cleaned existing auto glass prior to installation of new window and windshields.
  • Attached moldings, clips, and weather stripping to ensure proper fitment of the glass.
  • Removed any old sealant from the vehicle before installing a new windshield.
  • Cut out sections of damaged glass using a drill, saw, or other cutting tools.
  • Applied adhesives to bond the windshield in place.
  • Checked all windows for water leaks after installation was complete.
  • Tested newly installed windows for functionality and security.
  • Provided customer service by answering questions about services offered and estimated times for completion of work.
  • Demonstrated safe use of hand tools when removing old windshields and windows from vehicles.
  • Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
  • Utilized vacuum systems to remove broken pieces of glass from interior areas of vehicles.
  • Maintained cleanliness of workspace throughout each shift.
  • Followed strict safety protocols while on job sites at all times.
  • Communicated effectively with co-workers regarding progress on projects.
  • Repaired and installed different types of automobile glass in various makes and models.

Warehouse Assistant

Fluid Edge
Yuma, AZ
01.2018 - 04.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborating with other departments to optimize warehouse operations and keep production high.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Warehouse Associate

Lowes Home Improvement
11.2016 - 03.2018
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Checked packages and merchandise for damage and notified vendors.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Sales Associate

Toys 'R' Us
09.2016 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Remodel Crew

Walmart
07.2016 - 09.2016
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Managed project timelines and resources to complete projects on schedule and budget.
  • Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Moved and cleared debris from work sites to dispose of in designated areas.

Education

High School Diploma -

EOC Charter High School
Yuma, Arizona
05.2015

Skills

  • Time Management
  • Handling Complaints
  • Relationship Building
  • Performance Management
  • Microsoft Office
  • Handling Customer Complaints
  • Workflow Optimization
  • Complex Problem Solving
  • Customer Service
  • Office Management
  • Staff Development and Training
  • Staff Scheduling
  • Team Building
  • Decision Making
  • New Hire Orientation
  • Team Leadership
  • Motivational Leadership
  • Team Management and Supervision
  • Phone and Email Etiquette
  • Spanish Fluency
  • Customer Service Management
  • Leadership and Change Management
  • Work Orders
  • Paperwork Processing
  • Timely Processing
  • Transaction Processing
  • Order Shipping
  • Shipping Documentation
  • Accurate Documentation
  • Materials Movement
  • Processing Procedures
  • Shipping Procedures
  • Productivity Performance
  • Delivery Schedules
  • Equipment Tracking
  • OSHA Standards
  • Safety Standards
  • Inventory Accuracy
  • Materials Organization
  • Record Sorting and Filing
  • Data Recording
  • Freight Labeling
  • Product verification
  • Inventory counting
  • Assembly and production

Timeline

Warehouse Associate

Best Buy
01.2024 - Current

Security Ambassdor

Mayo Clinic
09.2023 - 12.2023

Processing Coordinator

U.S. Border Patrol
03.2023 - 08.2023

Guard Supervisor

Deployed Services
08.2022 - 03.2023

Warehouse Associate

Best Buy
04.2019 - 01.2023

Auto Glass Technician Helper

A Touch Of Glass Of Yuma
06.2018 - 10.2018

Warehouse Assistant

Fluid Edge
01.2018 - 04.2018

Warehouse Associate

Lowes Home Improvement
11.2016 - 03.2018

Sales Associate

Toys 'R' Us
09.2016 - 12.2016

Remodel Crew

Walmart
07.2016 - 09.2016

High School Diploma -

EOC Charter High School

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CHRISTOPHER GONZALEZ