Christopher Gonzalez
San Diego,CA
Summary
Enthusiastic candidate with extensive experience in Sales, Customer service, cash handling, and administrative duties. Recognized strengths in exceeding sales quotas, increasing clientele growth, and training new staff. Self motivated work ethic to perform effectively in independent or team environments. Offers strong time management, organizational and multitasking abilities, with a positive and upbeat personality.
Overview
10
10
years of professional experience
Work History
Referral Specialist
San Ysidro Health Center
04.2022 - Current
- Contributed significantly toward increasing referral business by cultivating strong relationships built upon trust, professionalism, and expert guidance for each client served.
- Input vendor payments and updated accounts to reflect new balances.
- Followed up on denials, late payments, extensions and other special circumstances.
- Managed a high volume caseload while maintaining exceptional attention to detail and responsiveness to client inquiries throughout the consultation process.
- Contributed significantly toward increasing referral business by cultivating strong relationships built upon trust, professionalism, and expert guidance for each client served.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Sales Associate
HomeGoods
02.2019 - 04.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Evaluated customer creditworthiness and financial statements to determine credit limits.
- Conducted successful cold calls to generate new leads and expand the company''s client base.
Administrative Assistant
Boys And Girls Club
06.2014 - 01.2019
- Performed various administrative tasks related to payments, including generating reports, updating records, and maintaining accurate documentation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Health Care Administration -
Pima Medical Institute
Chula Vista06.2020
Skills
- Bilingual: English and Spanish
- Health Care and Administrative Certificate
- Computer Literate 65 WPM
- Relationship Building and management
- Sales Growth
- Cash Handling
Timeline
Referral Specialist
San Ysidro Health Center
04.2022 - Current
Sales Associate
HomeGoods
02.2019 - 04.2022
Administrative Assistant
Boys And Girls Club
06.2014 - 01.2019
Health Care Administration -
Pima Medical Institute
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