Christopher Gonzalez
Dallas,TX
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Armed Driver
Loomis Armored US
02.2024 - Current
- Contributed to a positive work environment by consistently maintaining a professional demeanor under pressure.
- Participated in ongoing training programs to stay current on industry trends, best practices, and regulatory requirements.
- Improved route planning strategies using GPS navigation systems, reducing travel time and fuel consumption.
- Handled sensitive materials appropriately, ensuring they were securely stored during transport according to established procedures.
- Reduced risk of theft by utilizing advanced surveillance equipment and maintaining constant communication with team members.
- Maintained a clean driving record, demonstrating commitment to safety and professionalism on the job.
Construction Laborer
Metroplex Gunite LLP
11.2022 - 01.2024
- Used picks and shovels to dig, spread and level dirt and gravel.
- Read plans, instructions or specifications to determine work activities.
- Operated overhead lifts to move heavy and bulky work materials.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Cleaned or prepared construction sites to eliminate hazards.
- Loaded or unloaded building materials to distribute machinery or tools.
- Operated equipment with strong focus on safety and ground communication.
- Worked productively as lead or helping team member to drive customer satisfaction.
Client Service Assistant
Executive Workspace
01.2022 - 11.2022
- Enhanced client satisfaction by providing timely and accurate information on products and services.
- Handled sensitive client data with utmost confidentiality, adhering to company policies and legal requirements.
- Educated clients on company offerings, policies, and procedures, ensuring they were well-informed and could make sound decisions.
- Coordinated schedules between clients and service providers, facilitating optimal use of resources while minimizing conflicts or delays.
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction.
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
- Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues
Education
No Degree - Paramedic Emt
Brookhaven College
Dallas, TX12.2025
High School Diploma -
WT White High School
Dallas, TX05.2017
Skills
- Patience and composure
- Self-discipline
- Situational Awareness
- Defensive Driving
- Physical Fitness
- Confidentiality adherence
- Adaptive thinking
- Punctuality
- Physical Strength
- Heavy Lifting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Armed Driver
Loomis Armored US
02.2024 - Current
Construction Laborer
Metroplex Gunite LLP
11.2022 - 01.2024
Client Service Assistant
Executive Workspace
01.2022 - 11.2022
No Degree - Paramedic Emt
Brookhaven College
High School Diploma -
WT White High School
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