Christopher Gonzalez
Beaumont,CA
Summary
Detail-oriented technician with a proven ability to diagnose complex systems and deliver exceptional customer service. Extensive experience in maintaining and servicing military aircraft and industrial cleaning equipment has cultivated a strong foundation in problem-solving, critical thinking, and adherence to strict protocols. Seeking to leverage these transferable skills to contribute to a law enforcement role, where precision, communication, and a commitment to public safety are paramount.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Karcher
07.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Provided training to new technicians, fostering a culture of continuous improvement within the team.
- Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
Avionics Maintenance Technician
Airforce Reserve
08.2014 - 10.2022
- Improved aircraft safety by conducting thorough avionics system inspections and maintenance tasks.
- Enhanced fleet reliability through accurate troubleshooting and repair of avionics equipment malfunctions.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Assessed avionic system faults to identify and recommend corrective actions.
- Reduced downtime by efficiently diagnosing and repairing electronic components and flight control systems.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
Aircraft Servicer
Starlight Corporation
03.2017 - 02.2022
- Maintained, cleaned and sanitized interior/ exterior of military aircraft.
- Lubricated shafts, bearings, and gears to maintain optimal performance.
- Collaborated with team members to efficiently clean large commercial aircraft within strict time constraints.
- Safely used chemicals and hazardous materials needed to perform aircraft maintenance.
- Maintained accurate documentation of performed work and completed tasks per the maintenance package for C-17 airframe.
- Supported a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.
- Safeguarded company assets by accurately documenting and reporting any discovered damage or discrepancies during cleaning operations.
- Supported inspection processes by meticulously preparing aircraft surfaces for corrosion prevention.
Sales Associate
Big John McCarthy's MMA Academy
02.2015 - 03.2016
- Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
- Sold Martial Arts memberships and personal training sessions to new customers.
- Contributed to the gym''s overall success by consistently meeting or exceeding personal performance targets in areas such as membership sales, customer satisfaction, and facility maintenance.
- Assisted with the onboarding process for new members, providing facility tours and explaining membership benefits.
- Created a safe workout environment by diligently monitoring gym activities and promptly addressing any safety hazards or concerns as needed.
- Enhanced facility cleanliness by maintaining a regular cleaning schedule and ensuring all equipment was sanitized properly.
Store Associate
In N Out Burger
04.2012 - 02.2014
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.
- Managed cash register accurately, facilitating smooth transactions for customers.
Education
No Degree - General Studies
College of The Canyons
Valencia, CANo Degree - Avionics Technology
Tech School
Sheppard Airforce BaseSkills
- Problem-Solving
- Troubleshooting and repair
- Field Repairs
- Training and mentoring
- Customer training
- Route Planning
- Safety assessment
- Timely Reports Completion
- Planning and coordination
Timeline
Field Service Technician
Karcher
07.2022 - Current
Aircraft Servicer
Starlight Corporation
03.2017 - 02.2022
Sales Associate
Big John McCarthy's MMA Academy
02.2015 - 03.2016
Avionics Maintenance Technician
Airforce Reserve
08.2014 - 10.2022
Store Associate
In N Out Burger
04.2012 - 02.2014
No Degree - General Studies
College of The Canyons
No Degree - Avionics Technology
Tech School
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