CHRISTOPHER GRADY
Jacksonville,FL
Summary
Driven by ambition and variety of skills including sales and bilingual communication, I excelled as an International sales representative at Xenia-Dermocosmetica Natural, enhancing international client relationships and significantly increasing brand awareness. My expertise in menu planning and relationship building, coupled with a knack for negotiation, consistently drove success across diverse roles in the hospitality and sales sectors. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Michael’s Tasting Room
02.2025 - Current
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
International Sales Representative
Xenia Dermocosmetica Natural
06.2023 - 12.2024
- Attended trade shows and conferences to promote products abroad, for an international Dermoscosmetic company based in Lima, Peru.
- Demonstrated brand products during events and trade shows, throughout cities across Perú, Brazil, and Colombia
- Provided bilingual customer support in English and Spanish and Portuguese to a diverse clientele
- Created content for social media channels to increase brand awareness.
- Conducted international visits to research marketplace, meet partners and observe operations, identifying areas for improvement and recommending growth strategies.
Fine Dining Server
Columbia Spanish Restaurant
02.2020 - 06.2023
- Presented and explained specials offered information, and made suggestions about the menu.
- Followed proper plate, wine, champagne, presentations, and overall fine dining procedures.
- Managed multiple tables and guest interactions while delivering a 5-star quality dining experience.
Chef
Atria Senior Living
03.2021 - 11.2022
- Plan and prepare food for parties, holiday meals, luncheons, special functions, and other social events.
- In-depth knowledge of preparation of therapeutic food, specialty meals and modified diets.
- Direct the operation and organization of kitchen and all food-related activities, including the presentation and serving of food.
Chef
Allegro Senior Living LLC
01.2019 - 03.2021
- Coordinate food preparation and meal service.
- Determine amount & type of food and supplies as required for daily menus.
- Monitor food temperatures (hot and cold) prior to meal service.
- Clean equipment and work areas after food preparation.
- Accountable for the quality of the meals prepared.
- Supervise dietary staff in absence of Food Service Supervisor.
Front Office Manager
Casablanca Inn
05.2016 - 12.2019
- Answered telephonic and in-person queries related to hotel services and resolved any issues.
- Processed guests' check ins and outs.
- Prepared and completed room and restaurant bills.
- Assisted guests' in storing valuables in secure deposit box.
- Liaised with other departments of hotel.
Cocktail Server
The Tini Martini Bar / Casablanca Inn
08.2016 - 12.2019
- Stocked and rotated coolers, maintained liquor room, prepared lounge for the next day's shift.
- Used proper bottle service/wine presentation.
- Served mixed drinks, cocktails, wine, and beer Serving a local and tourist customer base in a fast-paced, high-volume martini bar.
Kitchen Manager
Casablanca Inn on the Bay
03.2016 - 12.2019
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Enforced all state and company policies and procedures for sanitation and food quality.
- Communicated with restaurant owners weekly to budget goals and reduce labor and food costs.
Linecook/Server
Steak N Shake
05.2015 - 12.2016
- Overnight Shift manager I trained everyone in back of house on proper food preparation and sanitation.
- I prepped, cooked and served the guests.
- Stocked and restocked kitchen supplies as needed.
Education
HIGH SCHOOL - undefined
St. Augustine High School
Saint Augustine, FLSkills
- Effective communication
- Computer proficiency
- Public relations
- Sales expertise
- Scheduling coordination
- Time management
- Leadership qualities
- Negotiation tactics
- Menu planning
- Team collaboration
- Budget management
Certification
- Servsafe manager certification
- Food Handler Certification
- First Aid Certification
- ServSafe
- Driver's License
Languages
English
Spanish
Portuguese
Personal Information
- Hospitality specialist
- Title: INTERNATIONAL SALES REPRESENTATIVE
- Driving License: Drivers's License
Timeline
Fine Dining Server
Michael’s Tasting Room
02.2025 - Current
International Sales Representative
Xenia Dermocosmetica Natural
06.2023 - 12.2024
Chef
Atria Senior Living
03.2021 - 11.2022
Fine Dining Server
Columbia Spanish Restaurant
02.2020 - 06.2023
Chef
Allegro Senior Living LLC
01.2019 - 03.2021
Cocktail Server
The Tini Martini Bar / Casablanca Inn
08.2016 - 12.2019
Front Office Manager
Casablanca Inn
05.2016 - 12.2019
Kitchen Manager
Casablanca Inn on the Bay
03.2016 - 12.2019
Linecook/Server
Steak N Shake
05.2015 - 12.2016
HIGH SCHOOL - undefined
St. Augustine High School
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