Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
awards
Timeline
Generic

Christopher Green

Lakewood,WA

Summary

Former United States soldier with a strong background in parts management and customer service. Reputation for reliability and adaptability ensures smooth operations and meets client needs. Expertise in inventory control, supplier negotiation, and technical knowledge of automotive components. Well-equipped to handle any challenge. Thrives in collaborative team environments, always focused on achieving results and supporting colleagues.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Automotive Parts Specialist

Oreily's Auto Parts
06.2024 - 11.2024
  • Enhanced sales performance with personalized customer service and in-depth knowledge of products.
  • Issued parts to technicians to complete customers' repairs.
  • Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Improved customer satisfaction by providing expert advice on automotive parts and their applications.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
  • Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
  • Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Managed warranty claims processing, ensuring timely resolution for both customers and vendors.
  • Trained new employees on product knowledge, company policies, and effective sales techniques.
  • Collaborated with team members to optimize store operations and achieve sales goals.
  • Increased store revenue by cross-selling products and upselling services to customers.
  • Streamlined inventory management by implementing an efficient organization system for easy access to parts.
  • Resolved customer complaints promptly, demonstrating professionalism and empathy.
  • Provided technical support to customers regarding installation or troubleshooting of automotive parts issues.
  • Participated in industry events to stay current on trends, expand professional network, and enhance product knowledge.
  • Crosssold related products when appropriate based on identified needs of clients.
  • Increased repeat business through exceptional customer service and building rapport with clients.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Performed quality control checks on incoming shipments before adding them into inventory.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Tracked parts use and charged items to customer accounts for billing.
  • Contributed to the development of promotional strategies that boosted sales during seasonal periods.
  • Utilized computer systems to efficiently manage orders, track inventory levels, and generate reports for management review.
  • Conducted regular inventory audits to maintain accurate stock levels and reduce shrinkage.
  • Organized parts storage and stocked inventory according to established guidelines.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Adhered to company guidelines for performance and compliance.
  • Ordered parts from various distributors to fulfill demands.
  • Maintained extensive understanding of common problems and methods for repair.
  • Assisted customers in finding appropriate parts promptly.

Fry Cook

Jack in the Box
02.2024 - 06.2024
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand special orders for customers.
  • Contributed to a positive team environment, collaborating with fellow cooks and staff members.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Streamlined kitchen operations with effective time management and multitasking skills.
  • Tested temperatures of food at specified intervals by using food thermometers.
  • Assisted in training new hires on proper frying techniques, safety protocols, and company policies.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Stayed informed of daily menu to help coordinate cooking times.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Streamlined communication between fry station and other kitchen areas, improving order accuracy.
  • Enhanced kitchen efficiency by streamlining fry station processes.

Sales representative

DaBella
08.2023 - 01.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Participated in trade shows and conferences to network and generate leads.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.

Infantryman (11B)

U.S. Army
07.2020 - 02.2023
  • Maintained high levels of personal accountability by meeting strict standards for grooming, uniform appearance, punctuality, and conduct at all times.
  • Provided first aid and medical assistance to injured personnel during high-stress combat situations.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.
  • Navigated challenging terrain using map reading skills, GPS technology, and natural landmarks for efficient travel during missions.
  • Assisted superiors in evaluating soldier performance and providing valuable feedback for improvement initiatives.
  • Enhanced team efficiency by conducting regular training sessions and performance evaluations.
  • Managed logistical support for the platoon during field exercises and deployments, ensuring timely delivery of necessary resources.
  • Implemented security measures to protect sensitive information from unauthorized access or disclosure during classified missions.
  • Improved unit readiness by maintaining accurate inventory of equipment, weapons, and supplies.
  • Contributed to overall mission success by consistently demonstrating adaptability, resilience, and problem-solving abilities under pressure.
  • Cultivated a positive work environment by fostering camaraderie among soldiers through team-building activities and shared experiences.
  • Led squad through rigorous physical fitness routines to increase overall strength, endurance, and discipline.
  • Served as subject matter expert on infantry tactics, weaponry, and procedures within the unit, providing guidance when needed.
  • Proactively addressed potential issues by conducting thorough risk assessments before initiating any task or operation.
  • Developed tactical plans for successful mission execution in various environments and situations.
  • Established strong communication channels within the team to ensure clear understanding of objectives and expectations.
  • Upheld the highest standards of integrity, professionalism, and dedication to duty throughout tenure as an infantryman.

Auction assistant

Westsound Auction
11.2017 - 02.2020
  • Provided reliable support to colleagues during busy periods or staff shortages, demonstrating adaptability across various roles within the organization when needed.
  • Facilitated smooth payment transactions by efficiently processing invoices and collecting payments from winning bidders.
  • Streamlined registration process for attendees, expediting check-in procedures and improving overall experience.
  • Played a key role in exceeding fundraising goals for charity auctions through proactive outreach efforts to solicit donations from local businesses and community members.
  • Maintained a positive environment during high-pressure situations, diffusing any conflicts or misunderstandings that arose among bidders.
  • Improved inventory management practices through consistent monitoring, tracking, and documentation of auction items.
  • Enhanced client relationships through regular communication, updates on auction progress, and post-event follow-ups to ensure satisfaction with services provided.
  • Increased bidder satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Supported auctioneer with accurate record-keeping, ensuring timely updates on bid amounts and successful bidders.
  • Ensured accuracy of item descriptions by conducting thorough research and fact-checking prior to catalog creation.
  • Assisted in the growth of the organization''s client base by participating in industry networking events and trade shows, representing company values and services professionally.

Farm hand

Gillis Homes
06.2015 - 11.2017
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
  • Supported successful harvests through diligent planting, weeding, and pruning efforts.
  • Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
  • Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
  • Reduced crop loss by carefully monitoring for signs of pests or disease and applying appropriate treatments when necessary.
  • Harvested crops at peak ripeness, ensuring highest quality produce for market.
  • Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
  • Led tours for visitors, providing educational insights into sustainable farming practices and promoting community engagement.
  • Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
  • Implemented pest control measures, safeguarding crops from pest-related damage and loss.
  • Streamlined feeding processes, ensuring all animals received appropriate nutrition for optimal growth and health.
  • Managed composting operations to recycle farm waste into valuable fertilizer, enriching soil quality.
  • Improved soil health by systematically rotating crops, fostering sustainable farming environment.
  • Negotiated with suppliers to secure high-quality seeds and feed at competitive prices, supporting farm's profitability.
  • Developed and followed seasonal planting schedule to maximize yield and ensure diverse crop production.
  • Collaborated with team members to develop water conservation system, significantly reducing water waste.
  • Engaged in community farming initiatives to share knowledge and resources, strengthening local agricultural practices.
  • Conducted soil tests to determine nutrient needs, applying fertilizers accordingly to boost crop production.
  • Erected and maintained fencing to protect crops and livestock from predators, ensuring farm security.
  • Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
  • Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
  • Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
  • Coordinated with local markets to sell farm produce, expanding farm's reach and customer base.
  • Utilized organic farming practices to enhance crop quality, meeting demand for organic produce in market.
  • Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
  • Rotated animals between grazing areas to provide enough access to food.
  • Examined animals for signs of sickness and overall herd health.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.

Education

9 Month Trade School - Automotive Technician

UEI College
10-2024

H.S diploma -

Klahowya Secondary School
Silverdale, WA
06.2020

Skills

  • Attention to detail
  • Computer aided Audio video editing
  • Automotive Technician
  • Maintenance oversight
  • Issue troubleshooting
  • Performance optimization
  • Vehicle diagnostics
  • Product presentation

Accomplishments

  • Fire team leader in the U.S. ARMY
  • Squad leader in the U.S. ARMY

Additional Information

Media communications Student of the year, Biology student of the year, Academic Excellence Award, Army Service Ribbon, Global War on Terrorism, National Defense Service Medal

Certification

  • Mountain Warfare Training Certification – Mountain Warfare Training Centers like the Ethan Allen Firing Range for the National Guard or the Northern Warfare Training Center for Active Duty and Reserve components.
  • Basic Combat Training Graduation Certificate – Various Basic Training Locations across all branches of the military.
  • Tactical Combat Casualty Care Certification (TCCC) – National Association of Emergency Medical Technicians in conjunction with the Committee on Tactical Combat Casualty Care.
  • Basic Leader Course (BLC) - U.S. Army.
  • Expert Infantryman Badge (EIB) - U.S. Army.
  • Advanced Leader Course (ALC) - U.S. Army.
  • CPR/AED Certification
  • Washington state Driver's License
  • Basic Life Support Certification (BLS)
  • First Aid Certification
  • ServSafe Food Handler's Certification

awards

  • Media communications Student of the year
  • Biology student of the year Academic
  • Excellence Award Army Service Ribbon
  • Global War on Terrorism
  • National Defense Service Medal
  • Presidents list(4.0 GPA)
  • perfect attendance

Timeline

Automotive Parts Specialist

Oreily's Auto Parts
06.2024 - 11.2024

Fry Cook

Jack in the Box
02.2024 - 06.2024

Sales representative

DaBella
08.2023 - 01.2024

Infantryman (11B)

U.S. Army
07.2020 - 02.2023

Auction assistant

Westsound Auction
11.2017 - 02.2020

Farm hand

Gillis Homes
06.2015 - 11.2017

H.S diploma -

Klahowya Secondary School

9 Month Trade School - Automotive Technician

UEI College

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Christopher Green