Christopher Green
Webster,Texas
Summary
Dynamic Pool Technician with proven expertise at Blue Science Pools, excelling in safety management and customer service. Enhanced operational efficiency through meticulous water quality testing and effective team collaboration, resulting in increased client satisfaction and referrals. Skilled in troubleshooting techniques and committed to fostering a safe, clean environment for all clients.
Manager in restaurants for 15 years. 7 years as co-manager. I was in charge of running shifts, training, p and l, inventory, hiring, customer service, controling cost, food safety, money management, sanitation and a safe working enviorment.
certified welder, and jack of all trades, very skilled and lots of experience in leadership roles.
Overview
17
17
years of professional experience
Work History
Pool Technician
Blue Science Pools
07.2023 - 09.2024
- Conducted routine pool maintenance, ensuring optimal water chemistry and cleanliness.
- Operated and maintained pool cleaning equipment to enhance operational efficiency.
- Diagnosed and resolved common pool issues, providing exceptional customer service to clients.
- Assisted in the installation of pool accessories, improving client satisfaction with upgraded features.
- Educated clients on proper pool care techniques, fostering long-term maintenance practices.
- Monitored inventory levels of cleaning supplies and chemicals, ensuring timely replenishment for operations.
- Implemented safety protocols for chemical handling, promoting a safe working environment for all staff.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Ensured client retention with consistent delivery of high-quality pool maintenance services.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Maintained clean, safe and appropriately stocked company vehicle.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Increased customer referrals due to consistently delivering outstanding service that exceeded client expectations.
- Educated customers in proper pool operation and maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Parks and Recreation Employee
Town of Silverton, Colorado
08.2022 - 05.2023
- Assisted in planning and executing community events and recreational programs.
- Maintained park facilities, ensuring cleanliness and safety for visitors.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Collaborated with team members to coordinate seasonal activities and sports leagues.
- Conducted routine inspections of equipment and playgrounds, reporting maintenance needs.
- Implemented safety protocols during events to ensure compliance with regulations.
- Participated in long-term planning efforts to improve park infrastructure, accessibility, and overall visitor satisfaction.
- Streamlined maintenance processes, resulting in increased efficiency and reduced costs.
- Monitored water quality in lakes or pools used for recreational activities so that it met appropriate health standards.
- Assisted in preparing recreational materials and supplies for each activity.
- Kept athletic and games equipment and facilities organized and maintained.
- Ordered and maintained all recreational equipment. Ski lift operations and maintenance.
Pool Technician
Blue Science Pools
08.2021 - 06.2022
- Collaborated with team members to streamline service schedules and improve response times.
- Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
- Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
- Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
Pool Technician
Aquarius Pools
08.2017 - 03.2019
- Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
- Optimized energy efficiency in pool systems by regularly monitoring and adjusting circulation, filtration, and heating components.
- Completed timely repair projects to minimize downtime for clients'' pools and spas.
- Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
Automotive Technician, Inventory Control
Walmart
03.2016 - 06.2018
- Diagnosed and repaired vehicle systems, including engines, transmissions, and brakes.
- Performed routine maintenance tasks such as oil changes and tire rotations efficiently.
- Utilized diagnostic tools to identify issues and ensure optimal vehicle performance.
- Collaborated with team members to enhance repair processes and workflow efficiency.
- Mentored junior technicians on best practices for repairs and vehicle maintenance.
- Implemented quality control measures to improve service accuracy and customer satisfaction.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
Assistant Manager
Whataburger
03.2013 - 10.2016
- Supervised staff to ensure adherence to operational standards and customer service excellence.
- Trained new team members on best practices, policies, and procedures for improved efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed and maintained schedules to maximize workforce productivity during peak hours.
- Collaborated with management to enhance training programs, ensuring consistent service quality across shifts.
- Analyzed customer feedback to identify areas for service improvement and implemented corrective actions.
- Led initiatives to streamline workflows, resulting in faster service delivery and increased customer satisfaction.
- Conducted regular performance evaluations, providing constructive feedback to support employee development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Assistant Manager
McDonald's
06.2011 - 08.2013
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Oversaw daily operations to maintain store cleanliness and organization.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained new team members on best practices, policies, and procedures for improved efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
Meat Department Associate, Automotive Technician
Sam's Club
03.2008 - 01.2013
- Managed inventory control and product rotation to ensure freshness and quality standards.
- Assisted customers with product selection, providing knowledgeable recommendations for meat cuts.
- Operated meat processing equipment safely, adhering to all health and safety regulations.
- Collaborated with team members to maintain organized workspaces and efficient workflow.
- Monitored product displays and merchandising to maximize visual appeal and sales potential.
- Conducted regular quality checks on meat products, addressing issues promptly to maintain standards.
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
- Collaborated with store management to implement innovative merchandising strategies that showcased the department''s offerings and enticed shoppers to explore new products.
Education
Certificate of Technical Studies - Combo Welding
San Jacinto College
Pasadena, Texas, TX12-2018
High School Diploma -
Silverton High School
Silverton, CO05-2001
Skills
- Team building
- Safety management
- Task prioritization
- Safety protocols
- Decision-making
- Team collaboration
- Work order completion
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Worksite preparation
- Interpersonal skills
- Risk assessment
- Goal setting
- Troubleshooting techniques
- Analytical thinking
- System repairs
- Professionalism
- Blueprint reading
- Interpersonal communication
- Building maintenance
- Preventive Maintenance
- Physical stamina
- Time management abilities
Timeline
Pool Technician
Blue Science Pools
07.2023 - 09.2024
Parks and Recreation Employee
Town of Silverton, Colorado
08.2022 - 05.2023
Pool Technician
Blue Science Pools
08.2021 - 06.2022
Pool Technician
Aquarius Pools
08.2017 - 03.2019
Automotive Technician, Inventory Control
Walmart
03.2016 - 06.2018
Assistant Manager
Whataburger
03.2013 - 10.2016
Assistant Manager
McDonald's
06.2011 - 08.2013
Meat Department Associate, Automotive Technician
Sam's Club
03.2008 - 01.2013
Certificate of Technical Studies - Combo Welding
San Jacinto College
High School Diploma -
Silverton High School