Christopher Greenleaf
Clarksville,TN
Summary
Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
22
22
years of professional experience
Work History
Operations Manager
Lowes Home Improvment
Philadelphia, PA
09.2017 - 09.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Introduced new methods, practices and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
District Manager /Operations Training Manager
Speedway LLC
Philadelphia, PA
10.2012 - 09.2017
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Area Manager Geek Squad
Best Buy
Philadelphia, PA
04.2010 - 10.2012
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
- Capitalized on new sales and business opportunities when developing partnerships with other companies, successfully increasing sales volume.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
District Manager /District Training Manager
Wawa Food Markets
Philadelphia, PA
10.1999 - 04.2010
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Created in-depth training manual for all employees.
- Researched and obtained relevant course materials to achieve training objectives.
- Directed training programs and development paths for managers and supervisors.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
Education
Bachelor of Science - Business Administration And Management
Western International University
Tempe, AZ03.2017
High School Diploma -
Neshaminy High School
Langhorne, PA06.2002
Skills
- Workflow Processes
- Adaptability
- Business Development
- Providing Guidance
- Organizational Systems
- Problem Solving
- Critical Thinking
- Computer Literacy
- Leadership
- Teamwork
- Performance Oversight
- Maintaining Compliance
Timeline
Operations Manager
Lowes Home Improvment
09.2017 - 09.2021
District Manager /Operations Training Manager
Speedway LLC
10.2012 - 09.2017
Area Manager Geek Squad
Best Buy
04.2010 - 10.2012
District Manager /District Training Manager
Wawa Food Markets
10.1999 - 04.2010
Bachelor of Science - Business Administration And Management
Western International University
High School Diploma -
Neshaminy High School
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