Technical Writer
Valiant Integrated Services
2020 - 2023
- Served as lead technical writer on 10+ winning contract and task order proposals
- Composed and maintained internal templates, style guides, quick reference guides, standard operating procedures, and related materials.
- Gathered information from subject matter experts to create technical documentation.
- Reviewed and edited technical documents for accuracy, clarity, and grammar.
- Ensured compliance with applicable standards while creating technical documents such as ISO 9000 or FAR standards.
- Provided training support by developing online tutorials and instructional materials.
- Analyzed customer feedback to improve product documentation.
- Maintained and updated document libraries using Sharepoint.
- Gathered and translated technical information into written consumer material.
- Created templates for standardizing style across multiple documents.
- Developed workflow diagrams illustrating complex processes.
