Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christopher Grove

Grand Junction,CO

Summary

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Door Salesperson

KnockOutWindows
04.2024 - Current
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Assisted in training new hires on company policies, procedures, products offerings as well as effective selling techniques.
  • Stayed up-to-date on industry news, competitors'' offerings, and best practices for sales in order to maintain expertise and provide the highest level of service possible.
  • Enhanced overall customer experience by promptly addressing concerns or questions throughout the entire buying journey.
  • Negotiated contracts with clients to close deals while maintaining profitability for the company.

Carpet Cleaner

Swiss Pro Carpet Cleaning
01.2022 - Current
  • Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
  • Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
  • Streamlined carpet cleaning processes for faster completion times without compromising quality.
  • Performed specialty treatments on stains.
  • Provided exceptional service for each customer to achieve complete satisfaction.

Supervisor

Bananas Fun Park
04.2022 - 12.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Server

Bananas Fun Park
04.2022 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Central High School
Grand Junction, CO
05-2025

Skills

  • Goal oriented
  • Closing deals
  • Customer service
  • Cash handling expertise
  • Training and mentoring
  • Staff management
  • Attention to detail
  • Inventory control
  • Team leadership
  • Strong work ethic

Accomplishments

    Built my own Window Cleaning Business,

    Completed EMR and CNA classes while in High School.

    Have a 3.3 GPA.

Certification

  • Food Handler's Permit (varies by location) - State or County Health Department.
  • CPR/AED Certification - American Heart Association or Red Cross.

Timeline

Door Salesperson

KnockOutWindows
04.2024 - Current

Supervisor

Bananas Fun Park
04.2022 - 12.2024

Server

Bananas Fun Park
04.2022 - 12.2024

Carpet Cleaner

Swiss Pro Carpet Cleaning
01.2022 - Current

High School Diploma -

Central High School

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Christopher Grove