Summary
Overview
Work History
Education
Skills
Accomplishments
References
Work Availability
Timeline
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Christopher Guidry

Christopher Guidry

Mesa,AZ

Summary

A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.

Overview

22
22
years of professional experience

Work History

Account Executive, Strategic Account Executive

DoorDash
11.2020 - 05.2024
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Guided clients through buying process, from initial contact to post-sale support, ensuring smooth and positive experience.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.

Outbound SMB Sales Specialist

Mindbody Online Software
11.2017 - 11.2020
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.

Outbound Sales Account Manager

I.C.E.
02.2016 - 10.2017
  • I made outbound calls regarding vacation membership package enrollment
  • I also received some inbound calls from members that I have previously spoken to in regards to their membership options
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Negotiated prices, terms of sale and service agreements.

Outbound B2B Sales Executive

Direct Energy
04.2014 - 02.2016
  • Performed outbound calls to small commercial businesses offering competitive rates on electric and gas supply in all the deregulated states that allows customers to choose a supplier
  • Experience with Sales Force, Excel, MS Outlook, and Five9 dialing system
  • Exceeded quarterly sales targets consistently through effective territory management and strategic planning.

Outside Sales Representative

Sears Home Improvement
11.2007 - 12.2014
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.

Customer Service/Tech Support

Alorica Inc.
01.2002 - 11.2007
  • Managed high-volume inbound calls, providing exceptional service to customers in need of assistance.
  • Reduced escalations by effectively addressing concerns at the first point of contact whenever possible.
  • Adhered to company policies, procedures and system documentation requirements.
  • Established positive relationships with clients through proactive communication and attentive listening skills.

Education

Associate of Arts - Computerized Accounting

Fresno Institute of Technology
Fresno, CA
01.1997

Skills

  • High customer service standards
  • Conflict resolution proficiency
  • Strong problem solving ability
  • Negotiation competency
  • Quick learner
  • B2B Sales Experience
  • SalesForce Experience
  • Pipeline management
  • Relationship building and management
  • Creative problem solver
  • Exceptional communication skills

Accomplishments

  • Service solutions expert
  • MS Windows proficient
  • Multi-line phone talent
  • Credit card processing
  • Creative problem solver
  • Exceptional communication skills
  • Top in sales 4 months in a row with Direct Energy
  • Awarded the Aces High award 2 months in a row with Direct Energy
  • I was one of the top 6 sales reps for I.C.E. in the whole dept Selling over 150k in net revenue every month.
  • 6x Champion Dinner winner with DoorDash 2022-2024
  • Top DoorDash AE for Q4 2022-2023 with Avg of 211% to quota.

References

Available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Account Executive, Strategic Account Executive

DoorDash
11.2020 - 05.2024

Outbound SMB Sales Specialist

Mindbody Online Software
11.2017 - 11.2020

Outbound Sales Account Manager

I.C.E.
02.2016 - 10.2017

Outbound B2B Sales Executive

Direct Energy
04.2014 - 02.2016

Outside Sales Representative

Sears Home Improvement
11.2007 - 12.2014

Customer Service/Tech Support

Alorica Inc.
01.2002 - 11.2007

Associate of Arts - Computerized Accounting

Fresno Institute of Technology

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Christopher Guidry