Christopher Guillotte
Scott,AL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Knowledgeable and dedicated customer service professional with extensive experience in the sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
20
20
years of professional experience
Work History
Sales Associate/Visual Merchandiser
Partners' Ltd
11.2023 - Current
- Answered customer questions about sizing, accessories, and merchandise care
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Licensed Realtor
Independent Contractor/Next Home CER
10.2022 - Current
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Wrote contracts to outline sales and purchases of properties.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Arranged for inspections and surveys of sold properties.
- Compared recently sold area properties to determine competitive market prices.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, door knocking and cold calling.
Self Employed/co Owner
Fleur De Lis Furniture, Home Decor, and Gifts
03.2004 - 10.2023
- Customer Service
- Attended markets to purchase merchandise for our business.
- Performed duties in all aspects of our business beginning with buying, Unloading trucks, receiving and processing inventory, merchandising, driving sales, handling damages, all the way down to filling the dumpster and cleaning the restrooms.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Established team of motivated and highly skilled employees to help run business.
- Pulled inventory to meet retail and wholesale order requirements.
- Efficiently performed retail merchandising, stocking, cleaning, down stocking and pricing.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Established relationships with all retail accounts.
- Upheld proper visual merchandising standards on retail floor and windows.
- Tagged and prepared new merchandise for retail sales.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Monitored merchandising, organization and appearance of sales floor and retail counters.
- Trained associates on product specifications, merchandising and retail sales.
- Sold products and services in retail store, kiosks and event environments.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree - Business Administration
University of Southwestern Louisiana
Lafayette La Timeline
Sales Associate/Visual Merchandiser
Partners' Ltd
11.2023 - Current
Licensed Realtor
Independent Contractor/Next Home CER
10.2022 - Current
Self Employed/co Owner
Fleur De Lis Furniture, Home Decor, and Gifts
03.2004 - 10.2023
No Degree - Business Administration
University of Southwestern Louisiana
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