Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cook
Applebee's Grill + Bar
05.2023 - Current
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Food and Beverage Manager
Anakeesta
02.2021 - 04.2023
Resolved customer complaints involving food or beverage quality and service.
Maintained highest standards for beverage quality and service.
Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.