Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christopher Gutierrez

Naples,FL

Summary

Dependable Runner/Busser successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Personable Dining Room Attendant with 1 years of experience in customer-facing roles. Well-versed in food safety and industry best practices.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Runner

Bistro821
09.2023 - 05.2024
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.

Food Runner, Busser, Expediter

Lake Park Diner
05.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Assisted in training new food runners, improving team efficiency and service quality.

Cashier

Turco Taco
03.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Host

Cracker Barrell
07.2023 - 09.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

Associate of Arts -

Florida SouthWestern State College
Naples, FL
01.2026

High School Diploma -

Golden Gate High School
Naples, FL
05.2024

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Customer Service
  • Effective Multitasking
  • Sense of urgency
  • Bussing Tables
  • Cash Handling
  • Restaurant Etiquette
  • Hospitality service expertise
  • Anticipating Customer Needs

Certification

  • Certified Food Handler

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Runner, Busser, Expediter

Lake Park Diner
05.2024 - Current

Runner

Bistro821
09.2023 - 05.2024

Host

Cracker Barrell
07.2023 - 09.2023

Cashier

Turco Taco
03.2023 - 09.2023

Associate of Arts -

Florida SouthWestern State College

High School Diploma -

Golden Gate High School

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Christopher Gutierrez