Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver

Christopher Hahn

Homestead,FL

Summary

Accomplished management professional with 10 years of career progression in logistics and investigative loss prevention experience. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams and individuals. Employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Accustomed to working in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure situations. Superb analytical skills leveraged to proactively improve customer service processes and garner positive experiences. Customer service oriented and focused on providing the best service possible.

Overview

17
17
years of professional experience

Work History

Loss Prevention Specialist

Amazon
Opa-locka, FL
05.2021 - Current
  • Attentively monitored site of 7,000+ associates and surrounding areas for theft by personnel, intervening when necessary.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Trained all new executives and loss prevention personnel.
  • Headed safety and loss prevention programs by guiding staff.
  • Supported audits, shortage control initiatives, internal interviews and disposition by preparing and reviewing associated paperwork.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when and completing supporting documentation.
  • Enhanced training processes for both clients and departments to increase overall functionality.

Multi-Location Operations/Human Resources Manager

Amazon Logistics
Miami / Orlando, FL
07.2019 - 07.2021
  • Operations manager of two Delivery Service Providers with over 100 routes and 150 employees. Miami and Orlando location. I would travel weekly for this position.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Modernized and improved operational procedures to increase efficiency and profitability while controlling costs such as labor and preventing waste.
  • Coordinated maintenance done on vehicles through proper channels and partnerships. Reducing idle time of vehicles and promoting safer working conditions for drivers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Managed day-to-day business operations, including accounting, finance, HR, coaching, business relationships, and any compliance related task.

Multi-Store Loss Prevention & Safety Manager

Macy's And Target
Miami, FL
05.2006 - 01.2016

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
01.2023

Skills

  • Incident report creation
  • Leadership
  • Data management
  • Exception based reporting expert
  • Advanced Wicklander-Zulawski certificate
  • Effective communication

Timeline

Loss Prevention Specialist

Amazon
05.2021 - Current

Multi-Location Operations/Human Resources Manager

Amazon Logistics
07.2019 - 07.2021

Multi-Store Loss Prevention & Safety Manager

Macy's And Target
05.2006 - 01.2016

Associate of Arts - Business Administration And Management

Miami Dade College
Christopher Hahn