Christopher Hall
Alexandria,VA
Summary
Adept at time management and renowned for exceptional customer service, I significantly enhanced punctuality and satisfaction rates at Amazon. My experience spans driving and supervisory roles, where I leveraged my clean driving record and communication skills to streamline operations and foster team collaboration. My career is marked by continuous improvement and a commitment to safety and efficiency to the point I was awarded employee of the month.
Overview
11
11
years of professional experience
Work History
Driver
Amazon
03.2024 - Current
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Obtained signatures from customers upon delivery of goods.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Security Officer
Allied Universal Security Services
11.2022 - 12.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Issued access cards to authorized personnel to monitor access points.
Driver Supervisor
Joe Moholland
01.2020 - 08.2023
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
- Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
- Ensured compliance with relevant federal regulations such as DOT requirements or HOS rules by providing guidance on best practices and procedures.
- Streamlined route planning for increased efficiency, resulting in reduced fuel costs and improved time management.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Driver
Papa John's Pizza
12.2020 - 07.2023
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Drove safely in various weather and road conditions to avoid accidents.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Assistant Manager
Dunkin' Donuts
10.2018 - 01.2021
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Driver
Ledospizza
03.2018 - 05.2020
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Successfully avoided time delivery delays by carefully planning best routes.
Driver
Rent A Center Warehouse & Retail Store
09.2013 - 06.2018
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Education
GED -
West Potomac HS
Alexandria, VA06-2013
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- Safe Driving Practices
- Problem-Solving
- Patience and understanding
- Flexible Schedule
- Defensive Driving
- Commercial driving
- Heavy Lifting
- Order picking and processing
- Appointment Scheduling
- Multitasking Abilities
- Continuous Improvement
- Self Motivation
- Excellent Communication
Timeline
Driver
Amazon
03.2024 - Current
Security Officer
Allied Universal Security Services
11.2022 - 12.2023
Driver
Papa John's Pizza
12.2020 - 07.2023
Driver Supervisor
Joe Moholland
01.2020 - 08.2023
Assistant Manager
Dunkin' Donuts
10.2018 - 01.2021
Driver
Ledospizza
03.2018 - 05.2020
Driver
Rent A Center Warehouse & Retail Store
09.2013 - 06.2018
GED -
West Potomac HS
Similar Profiles
Laura MataLaura Mata
Fulfillment Associate at AmazonFulfillment Associate at Amazon
JULIANA GARCIA TORRESJULIANA GARCIA TORRES
Amazon Fulfillment Warehouse Associates at AmazonAmazon Fulfillment Warehouse Associates at Amazon
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Shihan AhmedShihan Ahmed
Lead Pharmacy Technician at CVSLead Pharmacy Technician at CVS