Summary
Overview
Work History
Education
Skills
Job Skill Capabilities
Education And Experience
Leadership Experience
Timeline
Generic

Christopher Hansen

Washington Terrace

Summary

Senior Quality Systems Specialist with extensive experience in inspection, assembly, repair, and maintenance of military and commercial aircraft. Led teams in high-stakes environments, ensuring compliance with AS9100 standards and enhancing quality management systems. Committed to driving operational efficiency and customer satisfaction through proactive problem-solving and effective communication.

Overview

12
12
years of post-secondary education
23
23
years of professional experience

Work History

Senior Quality Systems Specialist Level 4

Boeing Defense, Space and Security
Ogden
09.2017 - Current
  • I audit and inspect to AS9100 standards ensuring a robust Quality Management System.
  • Oversaw program quality assurance processes ensuring compliance with standards while interfacing daily with customers, program management, and suppliers.
  • Managed non-conformance reports and corrective actions to address quality issues and enhance compliance.
  • Collaborated with engineering teams to improve product reliability.
  • Analyzed quality data to identify trends and issues.
  • Participated in risk management activities by identifying potential risks associated with changes to production processes or products.
  • Coordinated with cross-functional teams to ensure timely resolution of quality issues.
  • Monitored supplier performance against established criteria and implemented corrective measures.
  • Supported management in maintaining ISO certification through systematic audits and reviews.
  • Maintained records of all Quality System activities including audit results, corrective actions, and process improvements.
  • Investigated root cause of quality issues using problem solving techniques such as 5 Whys or 8D.
  • Recommended improvements to enhance operational efficiency.
  • Coordinated product shipping/receiving, quality procurement activities, planning review/approval, part build inspection, and conducted surveillance audits internally and on program suppliers.
  • Review Engineering Drawings and Program/Site Documents.
  • Facilitated training sessions for staff on quality procedures.
  • I also serve as a Quality Material Review Board approval authority.
  • Evaluated new products for compliance with design control requirements.

Quality Product Acceptance Specialist Level B

Boeing
Salt Lake City
05.2011 - 09.2017
  • Supported composite 787 vertical and horizontal stabilizer assembly lines, ensuring quality standards were met.
  • Reviewed product designs and specifications to ensure compliance with customer requirements.
  • Trained team members on product acceptance processes and best practices, enhancing team knowledge and compliance.
  • Prepared test plans for product acceptance tests and documented results.
  • Conducted quality assurance inspections of products prior to shipping.
  • Reviewed and analyzed procedures to enhance product acceptance processes. for accepting products and recommended improvements.
  • Performed functional testing on products to identify defects or inconsistencies.
  • Contributed to quality control of composite 787 vertical and horizontal stabilizer assemblies.
  • Detected production challenges and collaborated with supervisors to develop solutions. worked with supervisors to understand and remedy situations.

Composite Repair Mechanic

Boeing
Salt Lake City
01.2013 - 03.2015
  • Contributed to Horizontal Stabilizer assembly for over one year, ensuring adherence to quality standards.
  • Worked at Boeing Salt Lake City site on various projects.
  • Interpreted diagrams and schematics to execute precise repairs on composite structures.
  • Collaborated with team members to complete complex repair projects.
  • Partnered with team members to successfully complete complex repair projects within deadlines.
  • Boeing Salt Lake City site.

Manager/Supervisor

Boeing
Salt Lake City
05.2011 - 01.2013
  • Led Structural Maintenance Retrofit/Modification Repair Team to achieve timely project completion.
  • Earned recognition from management for delivering exceptional customer service that improved client satisfaction.
  • Developed innovative ideas and solutions that enhanced team performance and positively impacted project outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Contributed to operations at Boeing Salt Lake City site to support structural maintenance initiatives.

Team Lead

Boeing
Salt Lake City
01.2012 - 01.2013
  • Led cross-functional teams to enhance project execution and communication.
  • Coordinated resource allocation to ensure timely project completion and efficiency.
  • Developed training programs for team members to improve skills and knowledge.
  • Led mechanics on night shift to ensure successful installation of 747 fixed trailing edge spoiler beam.
  • Contributed to projects at Boeing's Salt Lake City facility.

Aircraft Structural Maintenance Craftsman

Hill AFB
Hill
09.2003 - 05.2011
  • Led repainting project for Hill AFB F-16 72 fleet, managed AGE equipment sustainment, and oversaw museum aircraft and special projects.
  • Performed inspections, maintenance and repairs on aircraft structural components, including landing gear, wing assemblies, fuselage frames and bulkheads.
  • Executed repairs on airframe components with specialized tools and techniques to restore aircraft integrity.
  • Inspected aircraft structural components for stress damage and initiated repairs.
  • Performed repairs on airframe components using specialized tools and techniques.
  • Performed corrosion control and applied protective coatings to aircraft structures.
  • Trained junior technicians on best practices for aircraft structural maintenance tasks.
  • Provided guidance and training to junior technicians on aircraft structural maintenance procedures.
  • Utilized blueprints and technical manuals to guide repair processes accurately.
  • Maintained inventory of tools and materials required for structural maintenance projects.
  • Mixed paint according to manufacturer's instructions for application onto the surface.
  • Utilized hand tools such as drills, saws, rivet guns and wrenches to install or repair parts.
  • Prepared detailed reports outlining any discrepancies found during the inspection process.
  • Fabricated, repaired, and installed aircraft structural assemblies.
  • Fabricated new components from raw material according to blueprints or specifications.
  • Repaired cracks, breaks or other damage to composite structures using appropriate techniques.
  • Assisted in troubleshooting complex problems related to aircraft structures.
  • Operated ground support equipment for aircraft maintenance and repair tasks.
  • Participated in aircraft recovery missions, assessing and repairing structural damages.
  • Implemented emergency structural repairs in field conditions.
  • Documented maintenance activities and repairs in compliance with regulatory guidelines.
  • Assessed and repaired structural damages during aircraft recovery missions to restore operational readiness.
  • Updated maintenance and repair logs according to services performed and submitted reports to supervisors for review.
  • Updated maintenance logs to reflect completed tasks and repairs performed.

Education

High School Diploma - Industrial Arts

L'Anse High School
L'Anse, MI
08.1991 - 05.2003

Certificate of training -

Aircraft Structural Maintenance Specialist Course
Pensacola, FL

Diploma - Leadership And Development

United States Air Force Leadership School
Hill AFB, Utah

Skills

  • Quality Control Systems
  • Quality assurance
  • AS9100 standards
  • Regulatory Compliance Management
  • ISO standards
  • Government FAR clauses
  • Supplier quality management
  • Supplier evaluation
  • Quality auditing
  • Non-conformance Reporting
  • Non-conformance control
  • Non-conforming items
  • CAPA management
  • Corrective action
  • Root cause analysis
  • Defect resolution
  • Visual inspection
  • Surveillance
  • Auditing
  • Operational Metrics
  • Process Optimization
  • Lean manufacturing
  • Lean manufacturing methodologies
  • Business Process Improvement
  • Implementation Strategies
  • Data-driven systems
  • Project coordination
  • Team collaboration
  • Employee Development
  • Task prioritization
  • Effective multitasking
  • Communication skills
  • Risk management
  • Problem solving
  • Eight-step problem solving
  • Document Management
  • Validation Processes
  • Conformance monitoring
  • Quality assessment
  • Product Quality Assessment
  • Engineering Group
  • Repair
  • Aircraft composite assembly
  • 787 Composite assembly
  • Sheet metal assembly
  • Corrosion Inspection
  • Aircraft exterior coating preparation
  • Aircraft interior coating preparation
  • Prevention methods
  • Quality work
  • Monitoring
  • Discrepancies
  • Preliminary review
  • Non-conformance disposition
  • Boeing CMES
  • AF F-16 program
  • Quality systems
  • QMS
  • Advanced Product Quality
  • Calibrated measurement tools
  • Operational Metrics
  • Surveillance
  • Effective multitasking
  • Employee Development
  • Document Management
  • Validation Processes
  • Advanced Product Quality

Job Skill Capabilities

  • Proficient understanding, implementing, and auditing of AS9100 standards, government FAR clauses, Boeing CMES, MESci, CATIA, ENOVIA, OWI, NCM, REDARS, PSDS, numerous other data driven business systems, BAC’s, STANDARD WORK INSTRUCTIONS, and installation plans for ICBM shop and field deployment.
  • Competent in working in LEAN manufacturing environment using 8-step problem solving and understanding of FPS.
  • Comprehensive aircraft composite and sheet metal assembly/repair on AF F-16 program, 787 Composite assembly.
  • Aircraft interior/exterior coating preparation and application to include Corrosion Inspection and Prevention methods.
  • Demonstrated ability to safely perform quality work, on time, under extreme conditions.
  • Verify routine product conformance to design requirements using visual inspection and calibrated measurement tools.
  • Provide objective evidence of results when performing auditing, surveillance and monitoring.
  • Identify and document discrepancies to segregate and control non-conforming items.
  • Perform preliminary review and disposition of non-conformance to Engineering Group.
  • Identify repetitive/significant non-conformances to initiate requests for corrective action.

Education And Experience

  • Proficient understanding, implementing, and auditing of AS9100 standards, government FAR clauses, Boeing CMES, MESci, CATIA, ENOVIA, OWI, NCM, REDARS, PSDS, numerous other data driven business systems, BAC’s, STANDARD WORK INSTRUCTIONS, and installation plans for ICBM shop and field deployment.
  • Competent in working in LEAN manufacturing environment using 8-step problem solving and understanding of FPS.
  • Comprehensive aircraft composite and sheet metal assembly/repair on AF F-16 program, 787 Composite assembly.
  • Aircraft interior/exterior coating preparation and application to include Corrosion Inspection and Prevention methods.
  • Demonstrated ability to safely perform quality work, on time, under extreme conditions.
  • Verify routine product conformance to design requirements using visual inspection and calibrated measurement tools.
  • Provide objective evidence of results when performing auditing, surveillance and monitoring.
  • Identify and document discrepancies to segregate and control non-conforming items.
  • Perform preliminary review and disposition of non-conformance to Engineering Group.
  • Identify repetitive/significant non-conformances to initiate requests for corrective action.

Leadership Experience

  • Proficient understanding, implementing, and auditing of AS9100 standards, government FAR clauses, Boeing CMES, MESci, CATIA, ENOVIA, OWI, NCM, REDARS, PSDS, numerous other data driven business systems, BAC’s, STANDARD WORK INSTRUCTIONS, and installation plans for ICBM shop and field deployment.
  • Competent in working in LEAN manufacturing environment using 8-step problem solving and understanding of FPS.
  • Comprehensive aircraft composite and sheet metal assembly/repair on AF F-16 program, 787 Composite assembly.
  • Aircraft interior/exterior coating preparation and application to include Corrosion Inspection and Prevention methods.
  • Demonstrated ability to safely perform quality work, on time, under extreme conditions.
  • Verify routine product conformance to design requirements using visual inspection and calibrated measurement tools.
  • Provide objective evidence of results when performing auditing, surveillance and monitoring.
  • Identify and document discrepancies to segregate and control non-conforming items.
  • Perform preliminary review and disposition of non-conformance to Engineering Group.
  • Identify repetitive/significant non-conformances to initiate requests for corrective action.

Timeline

Senior Quality Systems Specialist Level 4

Boeing Defense, Space and Security
09.2017 - Current

Composite Repair Mechanic

Boeing
01.2013 - 03.2015

Team Lead

Boeing
01.2012 - 01.2013

Quality Product Acceptance Specialist Level B

Boeing
05.2011 - 09.2017

Manager/Supervisor

Boeing
05.2011 - 01.2013

Aircraft Structural Maintenance Craftsman

Hill AFB
09.2003 - 05.2011

High School Diploma - Industrial Arts

L'Anse High School
08.1991 - 05.2003

Certificate of training -

Aircraft Structural Maintenance Specialist Course

Diploma - Leadership And Development

United States Air Force Leadership School
Christopher Hansen