Christopher Hargadon
Quincy,MA
Summary
Results-driven Director of Operations and Business Process & Technology with a strong focus on strategic planning and operational efficiency. Adept in implementing and intergating technologies to drive process improvements and enhance cross-functional collaboration. Successfully maintains budget compliance while aligning operational frameworks with corporate objectives, showcasing adaptability and advanced problem-solving skills.
Overview
18
18
years of professional experience
Work History
Director of Operations
MBL International Corporation
Woburn, MA
05.2019 - 01.2025
- Reported to the Vice President of Operations, responsible for the overall operations at MBL International, Woburn, MA, site.
- Served as a member of the Executive Committee, developing business strategies for the company, aligning with the goals of the parent company's objectives.
- Served as the Quality Manager Representative.
- Responsible for safety and facility management at the Woburn, MA, site.
- Collaborated with the Vice President of Commercial Operations.
- Ensured compliance with applicable laws, regulations, industry standards.
- Partnered with external and cross-functional IT professionals to ensure systems met the business needs related to IT infrastructure and helpdesk support, including IT management of the company's ERP, CRM, Intranet, Telecommunications, and Quality Systems.
- Responsible for the IT and shipping/receiving warehouse operations budget, successfully keeping within budget objectives each year.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
Director of Business Process and Technology
MBL International Corporation
Woburn, MA
04.2016 - 04.2019
- Reporting to the President, I led and executed key initiatives and projects across the organization to improve performance by aligning people, processes, and technologies in support of business strategies.
- Developed, reviewed, and managed vendor contracts related to business systems.
- Directed effective decision-making regarding the overall business systems strategy, management, and integration of business process systems, including ERP, CRM, Marketing Automation, and Telecommunications.
- Collaborated with cross-functional teams to identify opportunities to increase operational efficiencies, and implement best practices in key business areas.
- Developed relevant business processes and training documents.
Vice President of Marketing and Technical Services
MBL International Corporation
Woburn, MA
11.2013 - 04.2016
- Provided leadership to the Marketing and Technical Services teams by managing and coordinating global marketing activities for life science research reagents and IVD products.
- Developed marketing strategies based on corporate objectives and market trends.
- Developed budget forecasts for marketing initiatives and monitored expenditures to ensure compliance.
- Assessed projects against budgets and timelines, keeping team and assignments on task.
Vice President Sales and Marketing
MBL International Corporation
Woburn, MA
11.2012 - 11.2013
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Assisted in the recruitment, training, and development of sales and marketing staff.
- Managed financial operations, overseeing budgeting, and forecasting activities.
- Designed incentive programs that motivated staff members while ensuring profitability targets were met.
- Established and implemented short- and long-term goals, objectives, policies, and operating procedures.
Marketing Manager
MBL International Corporation
Woburn, MA
08.2010 - 11.2012
- Planned and implemented sales, marketing, technology and product development programs.
- Supervised creation of marketing materials and collateral.
- Oversaw the company's marketing budget.
- Collaborated with internal teams on product launches and advertising strategies.
- Managed creation of marketing materials, collateral and sales support tools.
Global Product Manager
ThermoFisher Scientific
Hudson, NH
02.2007 - 04.2010
- Strategic planning and support of handheld pipettes, and related consumables.
- Dual product line responsibility for a $25 million product line.
- Collaborated closely with sales, marketing, and R&D to produce product launches, promotional materials, and marketing materials to drive growth globally.
- Strong growth in North America including electronic pipettes (32%) and single channel manual pipettes (14%)
Education
MBA -
University of Phoenix
Bachelor of Science - Health Sciences
Northeastern University
Boston, MASkills
- Strategic planning and execution
- Business management
- Process improvement
- Operational efficiency
- Continuous improvement
- Cross-functional leadership
- Budget compliance
- Operational planning
- Product marketing
- Communication
- Problem solving
- Adaptability
- Microsoft Dynamics GP
- Salesforce
- HubSpot
- Microsoft Office
Timeline
Director of Operations
MBL International Corporation
05.2019 - 01.2025
Director of Business Process and Technology
MBL International Corporation
04.2016 - 04.2019
Vice President of Marketing and Technical Services
MBL International Corporation
11.2013 - 04.2016
Vice President Sales and Marketing
MBL International Corporation
11.2012 - 11.2013
Marketing Manager
MBL International Corporation
08.2010 - 11.2012
Global Product Manager
ThermoFisher Scientific
02.2007 - 04.2010
MBA -
University of Phoenix
Bachelor of Science - Health Sciences
Northeastern University
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