Christopher Harris
Houston
Summary
Results-driven delivery professional with a proven track record at Russell and Smith Parts, enhancing customer satisfaction through timely deliveries and effective route planning. Skilled in vehicle maintenance and customer service. I consistently improved on-time delivery rates while ensuring safety and accuracy in all operations. I am a dependable and reliable individual. I also thrive in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Contracted Deliverer
Russell and Smith Parts
04.2017 - Current
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
- Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
- Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
- Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.
- Anticipated, identified and helped resolve problems with deliveries.
- Conducted thorough vehicle inspections before each shift, identifying potential issues early to minimize downtime or delays.
- Maintained a clean and organized delivery vehicle, promoting a professional image while representing the company on the road.
- Provided exceptional customer service, addressing concerns promptly and effectively to maintain positive relationships.
- Managed cash transactions for COD orders, ensuring accuracy and security during payment processing.
- Improved delivery efficiency by optimizing routes and adhering to strict timelines.
- Maintained detailed records of deliveries for company tracking and customer reference purposes.
Senior Sorter/Assembly Line Leader
Taylor and Smith/Waste Management
02.2015 - 03.2016
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Operated pallet jacks to move large and heavy items for sorting.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Recorded and tracked items sorted to confirm accuracy.
- Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
- Trained new employees on proper sorting procedures, promoting consistency across the team.
- Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
Delivery Assistant
CINTAS, Professional Uniform and Facility Services
02.2013 - 11.2015
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
- Improved customer satisfaction by providing timely and accurate deliveries, maintaining a professional demeanor.
- Collaborated with team members to streamline delivery processes, resulting in improved performance.
- Maintained accurate records of deliveries and pickups for efficient tracking and reporting purposes.
- Expedited urgent deliveries as needed, prioritizing tasks efficiently to meet deadlines.
- Navigated through various weather conditions safely, ensuring timely deliveries without compromising package integrity.
- Conducted regular vehicle inspections, identifying maintenance needs proactively to reduce downtime due to mechanical issues.
- Utilized GPS technology effectively for optimal route planning and navigation.
Warehouse Worker
Grocers Supply Inc.
02.2006 - 07.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
No Degree -
James Bowie H.S
Arlington, TX05-1997
Skills
- Safety awareness
- Route planning
- Vehicle maintenance
- Navigation expertise
- Weather preparedness
- Load securing
- Equipment handling
- Customer service
- Time management
- Safe driving
- Dependable and reliable
- Loading and unloading
- Multitasking and organization
- Valid Driver's license
- Heavy lifting
Certification
- OSHA certified
- Forklift certified
Timeline
Contracted Deliverer
Russell and Smith Parts
04.2017 - Current
Senior Sorter/Assembly Line Leader
Taylor and Smith/Waste Management
02.2015 - 03.2016
Delivery Assistant
CINTAS, Professional Uniform and Facility Services
02.2013 - 11.2015
Warehouse Worker
Grocers Supply Inc.
02.2006 - 07.2011
No Degree -
James Bowie H.S
Similar Profiles
Brian KahlaBrian Kahla
General Sales Manager at Russell & Smith HondaGeneral Sales Manager at Russell & Smith Honda
Eric DuboisEric Dubois
Director of Internet Sales and Marketing at Russell And Smith Auto GroupDirector of Internet Sales and Marketing at Russell And Smith Auto Group
Tisea SmithTisea Smith
House Painter & Administration at Russell SmithHouse Painter & Administration at Russell Smith