Lead maintenance professional with hands-on experience in roadway inspections, pavement repair, vegetation control, sign maintenance, and debris removal. Known for coordinating corrective actions, supporting safety service patrol operations, and working across teams to keep projects compliant, safe, and moving forward.
Overview
16
16
years of professional experience
Work History
Lead Maintenance Technician
I77 MOBILITY PARTNERS
Charlotte, NC
01.2017 - 01.2023
Conducted daily inspections of the Project limits along the I77 corridor.
Reported inspection issues to maintenance supervisor and collaborated to develop corrective plans, ensuring compliance with NCDOT contract.
Assisted maintenance technicians with pavement maintenance, vegetation control, sign repairs, and debris removal to maintain project integrity and safety.
Managed a safety service patrol team, assisting disabled motorists and facilitating accident scene clearance with NC Highway Patrol to enhance roadway safety.
Animal Care Associate
THE HUMANE SOCIETY OF CHARLOTTE
Charlotte, NC
01.2011 - 01.2017
Ensured that all animals on site are given the highest level of care. This includes maintaining the cleanliness of the kennels as well as ensuring that all animals are fed and given medication in a timely manner.
Conducted medical and behavioral evaluations to assess animal welfare at the facility.
Facilitated positive interactions with the public to effectively match them with suitable companion animals.
Worked to keep channels of communication between departments and ensure optimal care for the animals.
Delivered animals between shelters, ensuring safety and accurate documentation throughout transport.
Assisted the facility in keeping the facility clean and safe in compliance with the state.
Tennessee Account Manager
CHIEF SUPPLY
Charlotte, NC
01.2008 - 01.2009
Acquired an increasing number of profitable accounts and total revenue throughout the year.
Maintained buying account base to ensure ongoing customer satisfaction and loyalty.
Educating departments on evolving regulations and mandates to ensure compliance and informed decision-making.
Assisted vendors in identifying appropriate departments and preparing competitive bids for purchases.
Closing Coordinator / Assistant to Senior Investment Broker
SOUTHGROUP REAL ESTATE INVESTMENTS
Charlotte, NC
01.2007 - 01.2007
Coordinated multilateral closing process, collaborating with Senior Investment Broker to maintain open communication among investors, lenders, closing attorneys, and developers.
Assessed individual needs of investors to effectively match them with optimal financing solutions for their long- and short-term goals.
Created, audited and maintained all required files in order to comply with the North Carolina Real Estate Commission.
Worked closely with project managers to ensure Senior Investment Brokers were aware of any pertinent updates or changes.
Contributed to development and implementation of strategic plan aimed at maximizing client acquisitions while supporting revenue growth initiatives.
Education
Bachelor of Science - Criminal Justice
WESTERN CAROLINA UNIVERSITY
Cullowhee, NC
01-2004
Skills
NCDOT compliance
Communication Skills
Maintenance coordination
Safety awareness
Infrastructure Improvement
Project coordination
Team leadership
Problem solving
Attention to detail
Customer Service
Team leadership
Adaptability
Team-Oriented Focus
Animal Care
Sales strategy
Customer Relationship Management
Roadway inspection
Personal Information
Title: Project Manager / Supervisor
Accomplishments
Cold Mountain Resort, Wilton Graves, Developer (Waynesville, NC): Lead role on team that performed a Regional Market Analysis; studying the demographics, land value and marketing strategies for gated resort communities in Western North Carolina.
Summerhouse on Everett Bay, R.A. North Development (Holly Ridge, NC): Project entailed compiling a comprehensive analysis of land value and sales statistics for the subject community and surrounding communities.
Timeline
Lead Maintenance Technician
I77 MOBILITY PARTNERS
01.2017 - 01.2023
Animal Care Associate
THE HUMANE SOCIETY OF CHARLOTTE
01.2011 - 01.2017
Tennessee Account Manager
CHIEF SUPPLY
01.2008 - 01.2009
Closing Coordinator / Assistant to Senior Investment Broker