Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Harrison

Brandywine,MD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
19
years of professional experience

Work History

Assistant Director

Crothall Healthcare Environmental Services
02.2016 - Current

• Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.

• Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.

• Remained highly composed and calm in very fast-paced stressful and constantly changing environments to provide optimal leadership and chieve desired results.

• Maintained accurate and detailed records, including staff schedules, attendance, areas of work, job duties, health and safety, emergency contact information and incident reports.

• Enhanced team workflow and employee job satisfaction by coordinating communication between managers and employees. • Improved team morale by resolving inquiries on new hire initiatives and employee workforce matters.

• Trained and mentored all new personnel to maximize quality of service and performance.

• Ensured adherence to safety protocols by enforcing proper equipment usage.

Operations Manager

Crothall Healthcare Environmental Services
07.2013 - 02.2016

• Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.

• Maximized productivity and management systems by establishing specific goals and managing operations.

• Assigned housekeeping staff to specific shifts and room block based on abilities and daily requirements.

• Managed team productivity and workflow to exceed quality standards.

• Completed schedules, shift reports and other business documentation.

• Communicated repair needs to maintenance staff.

• Promoted safety by demonstrating proper operation and training staff on power equipment tools.

• Maintained clean and well- organized production area to avoid violations unnecessary work delays due to hazards or inefficient layouts.

Trash Technician

Crothall Healthcare Environmental Services
05.2012 - 07.2013

• Identified, transported, and disposed of trash, chemicals and bio- hazardous materials using proper safety procedures.

• Performed cleaning functions as assigned.

• Properly operate cleaning equipment as designated.

• Recognized safety hazards and acts accordingly.

• Performed other duties as assigned.

Floor Technician

Crothall Healthcare Environmental Services
04.2011 - 05.2012

•Organized materials, machinery and tools necessary to complete each job.

• Repaired surface damage utilizing a wide range of systems and methodologies.

• Performed routine preventive maintenance to ensure that building systems operated efficiently

• Informed supervisors when machines needed major service.

• Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness.

• Completed floor maintenance, including stripping, sealing and finishing.

• Cleaned, vacuumed and dusted all areas of building to maintain organized professional appearance for employees and clients.

• Worked with building managers to assess ongoing needs and plan

Housekeeper

Crothall Healthcare Environmental Services
04.2010 - 04.2011
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Mail Handler

USPS
07.2004 - 04.2010
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Used automated mail processing equipment to sort and collate mail.

Education

High School Diploma -

Central High School
Capitol Heights, MD
06.2004

Skills

  • Strategic Planning
  • Operations Management
  • Project Management

Risk Management

Performance Evaluations

Inspection Reviews

Timeline

Assistant Director

Crothall Healthcare Environmental Services
02.2016 - Current

Operations Manager

Crothall Healthcare Environmental Services
07.2013 - 02.2016

Trash Technician

Crothall Healthcare Environmental Services
05.2012 - 07.2013

Floor Technician

Crothall Healthcare Environmental Services
04.2011 - 05.2012

Housekeeper

Crothall Healthcare Environmental Services
04.2010 - 04.2011

Mail Handler

USPS
07.2004 - 04.2010

High School Diploma -

Central High School
Christopher Harrison