Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
• Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
• Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
• Remained highly composed and calm in very fast-paced stressful and constantly changing environments to provide optimal leadership and chieve desired results.
• Maintained accurate and detailed records, including staff schedules, attendance, areas of work, job duties, health and safety, emergency contact information and incident reports.
• Enhanced team workflow and employee job satisfaction by coordinating communication between managers and employees. • Improved team morale by resolving inquiries on new hire initiatives and employee workforce matters.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Ensured adherence to safety protocols by enforcing proper equipment usage.
• Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.
• Maximized productivity and management systems by establishing specific goals and managing operations.
• Assigned housekeeping staff to specific shifts and room block based on abilities and daily requirements.
• Managed team productivity and workflow to exceed quality standards.
• Completed schedules, shift reports and other business documentation.
• Communicated repair needs to maintenance staff.
• Promoted safety by demonstrating proper operation and training staff on power equipment tools.
• Maintained clean and well- organized production area to avoid violations unnecessary work delays due to hazards or inefficient layouts.
• Identified, transported, and disposed of trash, chemicals and bio- hazardous materials using proper safety procedures.
• Performed cleaning functions as assigned.
• Properly operate cleaning equipment as designated.
• Recognized safety hazards and acts accordingly.
• Performed other duties as assigned.
•Organized materials, machinery and tools necessary to complete each job.
• Repaired surface damage utilizing a wide range of systems and methodologies.
• Performed routine preventive maintenance to ensure that building systems operated efficiently
• Informed supervisors when machines needed major service.
• Mixed, used and properly stored hazardous chemical cleaners to minimize risk of injury or illness.
• Completed floor maintenance, including stripping, sealing and finishing.
• Cleaned, vacuumed and dusted all areas of building to maintain organized professional appearance for employees and clients.
• Worked with building managers to assess ongoing needs and plan
Risk Management
Performance Evaluations
Inspection Reviews