Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Collecting old fire equipment
Timeline
Generic

Christopher Harvey

United States

Summary

At FDM Safety Services, I spearheaded confined space rescue operations, enhancing team efficiency by 50% through rigorous training and leadership. Expert in emergency response planning and fostering cooperative relationships, I ensured safety compliance and improved operational performance metrics, leveraging skills in technical rescue training and effective communication. Adding and following all OSHA regulation for industry and construction with OSHA 10, 30 AND 510. On site sales of equipment for safety and OSHA/NFPA. Miller and MSA.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Confined Space Rescue Technician

FDM Safety Services
10.2022 - Current
  • Ensured safety compliance during rescues by implementing proper protocols and procedures.
  • Performed necessary equipment maintenance for optimal performance during rescue operations.
  • Mentored new technicians by providing guidance and support during initial training processes, improving overall team capabilities.
  • Documented completed rescues using appropriate logs and reporting systems, allowing for accurate tracking of operational performance metrics.
  • Enhanced team efficiency by conducting confined space rescue training sessions.
  • Coordinated with external agencies such as fire departments or hazmat teams when necessary during complex incidents requiring additional resources.
  • Prevented injuries or fatalities by identifying hazardous conditions prior to attempting any confined space entry or rescue operation.
  • Evaluated new equipment options for suitability within company-specific applications while maintaining cost-effectiveness considerations.
  • Maintained a thorough understanding of federal, state, and local regulations pertaining to confined space entry and rescue procedures.
  • Improved team cohesion by fostering an environment of open communication and mutual respect among all technicians involved in the rescue process.
  • Reduced response times to emergencies with effective pre-planning and site assessments.
  • Participated in continuing education opportunities related to emergency response techniques, staying current with industry best practices.
  • Developed customized rescue plans based on facility layout and potential hazards present at each worksite.
  • Collaborated with fellow technicians to ensure seamless communication and coordination during high-stress situations.
  • Increased overall safety awareness among team members through regular hazard identification exercises.
  • Conducted post-incident debriefings to identify areas of improvement for future operations.
  • Provided on-site support for industrial clients, mitigating potential risks associated with confined spaces work.
  • Managed inventory levels of critical life-saving tools and equipment used during confined space entry/rescue missions.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
  • Inspected fire and life safety systems and equipment for proper placement at properties.
  • Assisted in successful rescue operations, utilizing technical knowledge and specialized equipment.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
  • Controlled hazardous materials and waste incidents to avoid fires and injuries.
  • Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Developed and implemented fire safety plans to increase preparedness and rapid response.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Assisted with regular maintenance of firefighting equipment.
  • Carried out fire inspections to identify fire hazards and recommend corrective measures.
  • Performed maintenance on water tanks, fire hoses and other firefighting equipment.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Operated hoses, pumps, ladders and other firefighting equipment.
  • Inspected alarms, hydrants, sprinkler systems and standpipe systems for operational use to minimize incidents.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.

District Operations Manager

Star Management
06.2022 - 10.2022
  • Improved district operations efficiency by streamlining processes and implementing best practices.
  • Increased customer satisfaction levels with streamlined communication channels and prompt resolution of issues.
  • Implemented data-driven decision-making processes, enhancing overall district performance and growth.
  • Implemented cost-saving measures without compromising service quality or employee satisfaction levels.
  • Identified business development opportunities resulting in revenue growth for the district.
  • Enhanced employee productivity by providing training, guidance, and performance evaluations.
  • Developed strategic plans for the district to achieve short-term and long-term goals.
  • Oversaw facility maintenance, ensuring compliance with safety regulations and optimal utilization of resources.
  • Evaluated existing policies and procedures to identify areas for improvement, resulting in increased operational effectiveness.
  • Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
  • Coordinated with other departments to align goals, streamline workflow, and enhance collaboration across the organization.
  • Promoted a positive work environment by fostering open communication channels among staff members.
  • Led process improvement initiatives that positively impacted overall efficiency and bottom-line results.
  • Optimized supply chain management for improved inventory control and reduced waste.
  • Established strong relationships with key stakeholders, leading to successful collaborations on various initiatives.
  • Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
  • Ensured adherence to company policies, industry regulations, and legal requirements within the district.
  • Traveled to over 23 locations per week to manage each store and perform reviews of individual managers and employees.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Developed processes to save on costs and prevent losses.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Analyzed market trends and customer feedback to develop new strategies for improving operations.
  • Spearheaded operational procedures and processes to improve efficiency and optimize operations.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Regional Director

Lg Hausys America
04.2012 - 07.2020
  • Developed and executed successful business plans, resulting in increased market share and profitability.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
  • Optimized inventory management processes, balancing stock levels with demand forecasts for reduced carrying costs and improved cash flow management.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Managed the integration of new acquisitions, ensuring a smooth transition and alignment with the overall strategic vision.
  • Promoted a safety-first culture within the region, implementing best practices that reduced workplace incidents significantly.
  • Increased regional sales by implementing targeted marketing strategies and fostering strong relationships with key clients.
  • Introduced advanced data analytics tools for informed decision-making based on accurate insights from diverse sources of information.
  • Implemented robust performance management systems to identify areas for improvement and support employee development.
  • Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
  • Negotiated lucrative contracts with suppliers, reducing costs while maintaining high-quality products and services.
  • Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
  • Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
  • Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Collaborated with cross-functional teams to develop new products and services, meeting customer demands while driving revenue growth.
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Spearheaded expansion into new territories, conducting thorough market research to identify opportunities and devise entry strategies.
  • Promoted company by giving exciting and dynamic presentations to customers.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Recruited talented individuals bringing skilled to employees to the correct departments.
  • Participated in promotional opportunities and onboarding of new accounts.
  • Represented company at various national and global events.
  • Attended weekly meetings to discuss and optimize strategies.
  • Produced daily reports per week to analyze job performance against team goals to company yearly goals
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Assisted in recruiting, hiring and training of team members.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Operations Supervisor

FedEx
06.2000 - 04.2012
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Achieved cost savings through diligent budget management and negotiation with vendors on pricing and contracts.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Monitored industry trends and market dynamics to identify potential threats or opportunities for growth within the operations sphere.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Facilitated change management efforts during periods of organizational restructuring or process reengineering projects.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
  • Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
  • Negotiated with distributors to find quality products and best prices.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Analyzed department metrics and performance and reported findings to management.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Monitored front areas so that questions could be promptly addressed.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Kept high average of performance evaluations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Completed bi-weekly payroll for 230 employees.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Interceded between employees during arguments and diffused tense situations.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.

Education

High School Diploma -

Prince George High School
Prince George, VA
06.1997

Skills

  • Physical Fitness
  • Lockout and tagout procedures
  • Confined Space Entry
  • Personal Protective Equipment
  • Search and rescue operations
  • Hazardous Materials Handling
  • Low Angle Rescue
  • Urban Search and Rescue
  • Swift water rescue
  • Air Monitoring Techniques
  • Vehicle extrication
  • Trench Rescue
  • Ventilation Techniques
  • Breathing Apparatus Use
  • Structural Collapse Rescue
  • Water rescue techniques
  • Confined Space Communications
  • Incident Command System
  • Fall Protection Systems
  • Scene Size-Up
  • High Angle Rescue
  • Emergency Response Planning
  • Vertical Rope Rescue
  • Tripod Rigging
  • Forcible entry techniques
  • Gas Detection Monitoring
  • Technical Rescue Training
  • Rescue Equipment Operation
  • Firefighting Techniques
  • Patient Packaging
  • Rope Access Techniques
  • Horizontal Rope Rescue
  • Public Safety Awareness
  • Fire pump operation
  • Fire Control
  • Emergency support
  • Apparatus inspection
  • Medical team collaboration
  • Fire suppression tools operations
  • Fire containment
  • Firefighting activities
  • Hose connections
  • Cooperative relationships
  • Medical Response
  • Rescue equipment use
  • Emergency Response
  • Community Education
  • Conditions assessment
  • Proposal Development
  • Fire safety plan creation
  • Fire prevention
  • Patient care documentation
  • Administration and management
  • Fire Suppression Techniques
  • Medical Services Administration
  • Burning Building Entry Tactics
  • Public speaking abilities
  • First Aid Certified
  • Fire service
  • Equipment evaluation
  • Equipment maintenance and repair
  • Trauma assessments
  • Hazard Prevention
  • Fire command center monitoring
  • Fire response rescue direction
  • Fire safety regulations knowledge
  • Emergency medical treatment
  • Staff performance evaluation
  • Emergency Management
  • Relationship building and management
  • Personnel Management
  • Firefighting
  • Emergency communications
  • Staff Scheduling
  • Facility and equipment maintenance
  • Fire suppression
  • Fire alarm response
  • Fire regulations expertise
  • Budget Management
  • Fire inspection investigations
  • Disaster management
  • Leadership and supervision
  • Public safety and security
  • Fire inspection suppression
  • Medical equipment usage
  • Mass casualty events
  • Fire department maintenance
  • Dispatch
  • Fire Safety
  • Emergency Response Procedures
  • Cultural Sensitivity
  • Rescue Pre-Plans

Accomplishments

  • Achieved by completing Task with accuracy and efficiency.
  • Collaborated with team of 30 in the development of pre-planning and completing job rescue teams in the daily task given .
  • Supervised teams of 3 staff members on each jobs given on multiple areas to cover.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved daily OSHA request and task.
  • Supervised team of 30 staff members.

Certification

  • EVOC - Emergency Vehicle Operators Course
  • HAZWOPER - Hazardous Waste Operations and Emergency Response
  • CFR - Certified First Responder
  • CPR
  • Firefighter 1 and 2 NFPA
  • OSHA 10, 30 and 510
  • Hazmat operations
  • Confined Space tech/rescue
  • Scanner systems GVM DQR
  • Forklift certification for all industry use

Collecting old fire equipment

I enjoy collecting old and used fire equipment to display in my workshop. I have two antique fire trucks that I enjoy working on.

Timeline

Confined Space Rescue Technician

FDM Safety Services
10.2022 - Current

District Operations Manager

Star Management
06.2022 - 10.2022

Regional Director

Lg Hausys America
04.2012 - 07.2020

Operations Supervisor

FedEx
06.2000 - 04.2012

High School Diploma -

Prince George High School

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Christopher Harvey