Christopher Hassell
Winterville,United States
Summary
Customer-focused Telephone Operator skilled in responding to customer inquiries. Adept at using Software to facilitate front desk procedures. Experience in accurately routing internal internal and external calls quickly to ensure connections.
Overview
37
37
years of professional experience
Work History
Personal Care Assistant
Together We Can Home Care
Greenville, NC
06.2022 - Current
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Assisted with meal planning to meet nutritional plans.
- Transported patients to medical, dental and personal care appointments.
Material Handler
Denso Manufacturing
Greenville, NC
04.2019 - 02.2023
- Performed regular cycle counts to ensure accuracy of inventory records.
- Reported any malfunctions or damages of material handling equipment promptly.
- Monitored stock levels and placed orders when necessary to replenish supplies.
CNA
Ford's Home Care
Winterville, NC
05.2013 - 11.2022
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Mentor
Carnell Cunningham
Winterville, NC
10.2006 - 07.2011
- Met with assigned students individually or in small groups to provide intentional, structured organizational support and mentorship.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Created binders and organizational systems to categorize and store mentee documents.
Receptionist
Ford's Home Care
Edenton, NC
02.2004 - 08.2006
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Switchboard Operator
Chesapeake General Hospital
Chesapeake, VA
06.2004 - 01.2005
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Alerted staff of emergency information and general announcements using PA system.
- Completed connections between callers, departments and professionals.
Owner
Hassell's Day Care
Elizabeth City, NC
02.1995 - 12.2004
- Implemented creative and educational curriculum to promote expression and individuality with varying daily activities.
- Cultivated safe and happy child-friendly environment by implementing effective security, sanitation and [Type] policies and procedures.
- Observed daycare activities to assess quality and provided feedback to staff to improve service.
Swtichboard Operator
Albemarle Hospital
Elizabeth City, NC
01.2001 - 08.2003
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Completed connections between callers, departments and professionals.
- Accurately transcribed message details and promptly relayed to appropriate recipients.
Receptionist
Battle's Home Care
Kill Devil Hills, NC
03.1998 - 06.2003
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Front Desk Agent
Goodwin Hotel
Kill Devil Hills, NC
01.1996 - 02.1998
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
Assistant Manager
Hardee's
Kill Devil Hills, NC
03.1987 - 11.1990
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
CNA - Certified Nursing Asst.
Martin Community College
Williamston, NC1994
Some College (No Degree) - Human Services
Tidewater Community College
Norfolk, VATimeline
Personal Care Assistant
Together We Can Home Care
06.2022 - Current
Material Handler
Denso Manufacturing
04.2019 - 02.2023
CNA
Ford's Home Care
05.2013 - 11.2022
Mentor
Carnell Cunningham
10.2006 - 07.2011
Switchboard Operator
Chesapeake General Hospital
06.2004 - 01.2005
Receptionist
Ford's Home Care
02.2004 - 08.2006
Swtichboard Operator
Albemarle Hospital
01.2001 - 08.2003
Receptionist
Battle's Home Care
03.1998 - 06.2003
Front Desk Agent
Goodwin Hotel
01.1996 - 02.1998
Owner
Hassell's Day Care
02.1995 - 12.2004
Assistant Manager
Hardee's
03.1987 - 11.1990
CNA - Certified Nursing Asst.
Martin Community College
Some College (No Degree) - Human Services
Tidewater Community College
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