Christopher Hawk Jr
Upper Deerfield,NJ
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head Custodian
Upper Deerfield Township Schools
Upper Deerfield , NJ
2020.10 - Current
- Ensured the safety of personnel and equipment by regularly inspecting floors, walls, ceilings, lighting fixtures, and other areas for potential hazards.
- Created records of maintenance activities performed in each area.
- Implemented energy conservation measures throughout the building.
- Assigned tasks to custodial staff members based on their abilities and expertise.
- Reported any damage or malfunctioning equipment to appropriate departments for repair or replacement.
- Conducted regular inspections of custodial supplies to ensure adequate inventory levels.
- Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
- Investigated complaints regarding custodian service quality.
- Dispensed cleaning materials to custodial staff members according to established procedures.
- Prepared weekly work schedules for custodians ensuring coverage during peak times.
- Identified areas where improvements can be made in terms of efficiency or cost savings.
- Trained new employees in proper use of custodial equipment and techniques.
- Supervised daily activities of custodial staff members including setting goals and deadlines.
- Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
- Oversaw and facilitated general and preventive maintenance schedule across facility.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Performed landscaping tasks and removed litter to maintain grounds.
- Notified building managers about needed repairs to maintain public safety.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Developed policies and procedures related to the maintenance of buildings and grounds.
- Performed minor repairs on equipment such as plumbing systems and electrical wiring.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Serviced, cleaned and restocked restrooms.
- Monitored building security and safety by locking doors or avoiding hazards.
- Notified managers of repair needs or additions to building operating systems.
- Steam-cleaned or shampooed carpets.
- Stripped, sealed and polished floors.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed company uniform, performance and security policies with every job.
- Assisted in the creation of Standard Operating Procedures and Training Manual.
Executive Assistant and Adoption Coordinator
South Jersey Regional Animal Shelter
Vineland , NJ
2017.12 - 2020.10
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Monitored incoming emails and responded accordingly in a timely manner.
- Conducted research on various topics as requested by executives or senior management personnel.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Facilitated communication between different departments within organization.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Greeted visitors warmly upon arrival at the office premises.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Developed effective filing systems for easy retrieval of information when needed.
- Maintained confidential records and files related to executive operations.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Collaborated with the Director to research and submit grant applications.
- Delivered exceptional customer service by helping potential adopters navigate the adoption process, offering assistance with inquiries and completing essential legal paperwork.
- Successfully oversaw the coordination and scheduling of all online spay/neuter appointments.
- Provided efficient call and message management for executive members of the organization.
- Supported event planning and volunteer coordination efforts.
- Collaborated with the Director to improve staff morale and optimize team management.
Assistant Manager
Dollar General
Vineland , NJ
2015.07 - 2017.11
- Collaborated with management on developing strategic plans for achieving business goals.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Created reports on sales trends, inventory levels, and financial data.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
- Ensured compliance with safety regulations and company policies.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with the store manager as a representative in corporate meetings.
Education
Some College (No Degree) - Business Administration And Marketing
Southern New Hampshire University
Hooksett, NHSome College (No Degree) - Political Science And History
Rowan College of South Jersey
Vineland, NJSkills
- Supply Management
- Timely Paperwork Completion
- Excellent communication skills
- Policy and Procedure Enforcement
- Team Collaboration
- Responsible and Dependable
- Problem-Solving
- Customer Service
- Motivated
- Friendly
- Technology Proficient
- Strong Work Ethic
- Committed and Dedicated
- Adaptable
- Management Skills
- Creative
- Active Listener
Affiliations
- Classical Trained Pianist with Concert Performance Experience
- Talented Gardener and Forager
- Co-Coordinator of Local Community Holiday Event
- Avid Reader
- Antique and Jewelry Collector
- Social Justice Activist
Accomplishments
- Founder and President of my Local Labor Union
- Ordained Interfaith Minister Specializing in LGBTQIA+ Weddings
- Cum Laude High School Graduate
Certification
- Licensed Nj Boiler Operator
Why You Should Consider Me
- Dedicated and passionate employee with a diverse work history offering me unique perspective and skills.
- Active member of my community.
- I am encouraging and bubbly, and always willing to help.
- As an out and proud member of the LGBTQIA+ community, I have faced much hardship, but it has taught me how to manage difficult situations and master de-escalation with redirection to education.
Timeline
Head Custodian
Upper Deerfield Township Schools
2020.10 - Current
Executive Assistant and Adoption Coordinator
South Jersey Regional Animal Shelter
2017.12 - 2020.10
Assistant Manager
Dollar General
2015.07 - 2017.11
Some College (No Degree) - Business Administration And Marketing
Southern New Hampshire University
Some College (No Degree) - Political Science And History
Rowan College of South Jersey
- Licensed Nj Boiler Operator
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