Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Christopher Hawkins

Yorktown,VA

Summary

A very energetic employee, who showcases kindness and respect to those around him, is known for high productivity and efficient task completion. Possess specialized skills in customer service, teamwork, and adaptability. Excels in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

1
1
year of professional experience

Work History

Ride and Park Operations Team Member

Busch Gardens Williamsburg
Williamsburg, VA
08.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Resolved customer complaints promptly while maintaining excellent customer service standards.
  • Provided customer service support for inquiries regarding operations-related issues.
  • Ensured accuracy of all paperwork associated with operational activities.
  • Maintained positive working relationship with fellow staff and management.
  • Developed training and employee development materials to improve team performance.
  • Enforced age and height restrictions for ride access, ensuring compliance with regulations.
  • Communicated effectively with other departments regarding performance issues.
  • Demonstrated knowledge of ride operations, including proper use of restraints.
  • Managed queues and flow of guests, maintaining order and efficiency.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Conducted quality control checks to maintain standards and meet compliance requirements.
  • Assessed company operations for compliance with safety standards.

Education

York High
Yorktown, VA

Skills

  • Customer service
  • Employee training
  • Conflict resolution
  • Data entry
  • Team collaboration
  • Operational efficiency

References

  • Darren. Barnes ( 757-508-5276)
  • Faith Canduso ( 757- 268- 6338)
  • Renee Satchel ( 757- 753- 7270)

Timeline

Ride and Park Operations Team Member

Busch Gardens Williamsburg
08.2024 - Current

York High

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