Christopher Heineman

Work History

Autonomous Deployment Technician

Cruise

San Francisco, CA

12.2022 - 12.2023

Played a pivotal role in testing new processes and contributed to refining vehicle bring-up process for Origin platform, enhancing efficiency and performance by utilizing Confluence and Jira.
Conducted successful training sessions for 4 team leads and over 20 contract workers, emphasizing launch and troubleshooting processes specific to Origin vehicles. Demonstrated commitment to process adherence through effective follow-up on training initiatives. Proving the ability to meet tight deadlines, resulting in the successful completion of over seven Origin vehicles
Execute essential commands and scripts using Linux as part of bring-up procedures.
Assisted in applying over 30 change processes in either hardware or software to Origin Vehicles
Perform or assist with assigned tasks including diagnosis, sensor repairs and installations, and vehicle inspections on vehicles using Confluence and Oracle
Performed troubleshooting, root cause analysis, and fleet updates using proprietary tools and network maps
Collaborated closely with calibration, manufacturing, vehicle launch engineering, and individual sensor teams for advanced troubleshooting.
Interviewed 10 potential candidates for a vehicle technician using tool Greenhouse
Tracked 6 proprietary controllers (assets) for employee/demo use.

Vehicle Bring-up Technician

Cruise Via New Journey AI

South San Francisco, CA

06.2022 - 12.2022

Successfully transitioned both production and testing vehicles from a manufacturing state to a fully functional driverless and commercially-ready state, completing over 100 vehicles
Conducted comprehensive incoming quality control, validated hardware systems, performed software and firmware validation/upgrades, and executed sensor and vehicle calibrations, along with vehicle validation tests.
Collaborated closely with fellow technicians and engineers to troubleshoot and meticulously track vehicle, hardware, and software issues.
Played a key role in testing new processes and contributed to refining the vehicle bring-up process for enhanced efficiency and performance.
Apply basic hand tools skillfully to address minor repairs required for autonomous vehicles.

Senior Vehicle Lead

Apollo Autonomous (Previously Baidu USA)

10.2018 - 05.2022

Managed a team of 8 contractors, providing guidance on SOPs for in-car driving and co-driving etiquette during training sessions for new hires.
Established and executed daily testing plans for contractors to align with company Objectives and Key Results metrics.
Scheduled and conducted verification and validation processes to ensure the public road readiness of Self-Driving Vehicles.
Coordinated the operations of a diverse fleet of nine vehicles, including six autonomous and three standard cars.
Led the interview process for both entry-level and high-level candidates through phone, in-person, and Zoom calls.
Contributed to, updated, and executed mapping plans, overseeing data ingestion and validating current maps.
Demonstrated proficiency in using Excel and Outlook, with basic terminal experience.
Notable achievements include surpassing the 2019 mileage goal by covering over 20,000 miles and effectively tracking 500 assets for the Hardware team.

Senior Vehicle Operator

Pony. Ai

04.2018 - 10.2018

Closely worked on buildup of autonomous car
Working knowledge Pony.ai systems on both hardware and software
Logged 20+ daily runs with developers present in vehicle
Weekly meeting with managers to improve learning behavior of vehicle
Completed and logged mapping needs for future road testing
Provided Ad Hoc testing for developers needs.

Vehicle Operation Specialist

Waymo Via Adecco

03.2016 - 03.2018

Executed daily mapping tasks in the South Bay area.
Logged over 5000 hours in total across multiple autonomous car platforms, including driverless vehicles.
Communicated regularly with all team members, managers, and developers.
Maintained a high standard of safety both inside and outside the vehicle by closely monitoring vehicle software and on-road presence.
Conducted comprehensive structural training, including collision avoidance testing.
Collaborated closely with the autonomous level four car.
Performed extensive calibrations on hardware (lidars, radars, cameras).
Worked extensively with new software to ensure safety within the general fleet.

Driver

Lyft/Uber

08.2015 - 03.2016

Ensured the safety of passengers from arrival to drop off
Familiar with all types of surface streets including San Francisco, San Jose, and Oakland
Provided excellent service with high customer satisfaction rating of 4.93
Gave 1,500 rides
40,000+ miles logged with 0 accidents.

On site Account Manager

Staffmark

08.2014 - 08.2015

Met staffing needs required from customer
Assessed customer's needs and determined detail job requirements
Evaluated worksite performance of employees and developed professional partnerships with customer to ensure needs was met
Completed I-9 forms for onboarding new hires
Worked with PeopleSoft software.

Summary

Overview

Work History

Autonomous Deployment Technician

Vehicle Bring-up Technician

Senior Vehicle Lead

Senior Vehicle Operator

Vehicle Operation Specialist

Driver

On site Account Manager

Education

Bachelor of Science - Industrial And Organizational Psychology

Skills

Certification

References

Timeline

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